Re: Office 2008 compatibility problems
- From: John McGhie <john@xxxxxxxxxxx>
- Date: Mon, 21 Jan 2008 14:26:35 +1100
Hi Kathy:
Jim has mentioned one way, allow me to mention the other:
"Don't do anything."
If you save your documents as "Word Document (.docx)" then it is perfectly
readable on the PC. You are sending the same format they are supposed to be
using.
Note: Make sure it IS .docx you are saving, and not some older
"compatibility mode" format. Some of the old Mac formats such as Word 5.1
and earlier WILL give problems going through a PC email system.
If they complain, tell them "Call your system administrator."
DO NOT, whatever you do, admit that you are using a Mac. Otherwise, they
will use this as the "excuse" to make it your problem.
It is not, and we have to get out of the habit of jumping through hoops to
solve other people's problems for them. Their mail program, or their copy
of Word, is missing a component. Nothing you can do will fix that. But you
could wreck your document trying.
Send them a .docx. If they can't open it, then they have not been
installing the updates Microsoft has been sending them automatically, or
they have miss-configured their PCs. Either way, they are beyond our help
:-)
I send Word 2008 documents back and forth to the PC at work all the time.
Never a problem. All I did was "nothing" and it all worked, as you would
expect on a Mac.
OK, I did have to yell at my System Administrator, a year ago, to install
the converter. But they had it installed long before anyone else actually
needed it :-)
Cheers
On 21/01/08 11:10 AM, in article ee886a1.5@xxxxxxxxxxxxxxxxxxxxxxx, "Kathy
Hirst " <> wrote:
All of the above was pretty confusing for a simpleton such as I. I have
upgraded my Macs to Office 2008. I have not had any previous incompatibility
issues with Office 2004 when sending documents to a PC, but this is now a real
problem. Not only emailing documents but using a flash drive to move stuff
means I get the boxes and symbols on the PC. Please explain simply put how I
change how I save Mac files to make them transferable, otherwise I have an
almost unusable piece of software.
Kathy Hirst
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@xxxxxxxxxxx
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