Re: Word is a lone blue apple / no task bar / will not open

Thanks:

I founf it all...now the problem is: In VERIFY DISKJ, I was repairing the
colume Mac HD, but then: the ERROR: "Disk Utility stopped verifying "Mac HD"
because of the following error: The underlying task reported FAILURE ON EXIT".
..above this in the text window were several statements, including:
"Incorrect size for the file YellowPushBtn_Pressed tiff. (It should be 0
instead of 5602 1%)

Does this information help? Can I continue from here to attempt to fix this
on my own with your instructions? GREATLY APPRESIATED, if so.

Awaiting your reply, Yvette

peterthebag@xxxxxxxxx wrote:
Thank you, Taz. My boss is in another city at the moment and he suggested
via telephone that I reinstall the Office for mac software. I can also do as
[quoted text clipped - 32 lines]

YvetteMountain

Hi,
if in the Finder you go to the Go menu, then select utilities, the
disk utility is in there. Then you can selct the hard drive and
"repair permissions".

Reinstalling rarely does any good, as the applications themselves so
rarely get corrupted.

Also, have you ruled out document corruption? Is this document the
only one you are having problems with?

Have you tried moving the normal template (which can sometimes become
corrupted) out of the microsoft user data folder and trying word
again?

regards,

Peter

.

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