Re: Office 2004 printing issues: Apple, MSFT, help!

If we knew the answer to that, we would write a book about it and get rich
:-)

My guess is that it is the thread management in OS 10.5.

Unfortunately, yours is the first report I have seen of the issue, so I do
not have much to go on.

If you care to forward exact version and level information on everything
involved, and an accurate hardware specification, so the Microsoft
developers can replicate your environment, we'll put the question through to
them for you.

Lease be prepared to provide a lot of detail: before they see the problem,
they will need to replicate your machines fairly exactly.

Is your email address live? They may ask for sample documents.

Cheers


On 27/11/07 11:15 AM, in article
e95e2538-4fe9-423c-b871-aa456066fb3c@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
"wsmknicks@xxxxxxxxxxxx" <wsmknicks@xxxxxxxxxxxx> wrote:

MSFT MVPs: many folks are reporting issues printing from MS Office
2004. The main symptoms are blank pages in the print preview or quick
preview / print dialog, when in fact the pages contain content. Blank
pages then are printed from the printer.

Xerox, Samsung, Lexmark, and other printers seem to be affected.

Complete re-installs of 10.5/.1 // Office // print drivers don't fix
the issue.

Printing works for every other app outside of Office.

Is this an Apple problem?
A MSFT problem?
A print driver problem?

HELP US!!!!!!

Thanks!

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@xxxxxxxxxxx

.

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