Re: Word 2003
- From: John McGhie <john@xxxxxxxxxxx>
- Date: Sat, 17 Nov 2007 19:15:47 +0930
Hi Scott:
We can't answer this one in this group because this group is dedicated to
Macintosh Word, running on the Mac.
However: Your problem is suggestive of a bad graphics driver. Get onto the
Dell site and update the driver for your graphics card. That may help.
The other problem is your Normal template: Find that and delete it.
Either of these may fix the problem, and they are not fixed by a re-install.
And carry this question over to the PC Word group, you'll have a better
chance there.
Cheers
On 16/11/07 9:03 AM, in article
25E42D92-A8A9-4C37-B117-20405C67D21A@xxxxxxxxxxxxx, "Scott Schwemmer"
<ScottSchwemmer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I have a Dell Dimension 4600 with Microsoft Word 2003. I cut and pasted the
text into a new document, but the problem persists. I opened other
documents, and the same thing occurs there. When I uninstalled and then
reinstalled Word, I used the disks that came with the computer, but as I've
already said, this did not work (I did that at the suggestion of a Dell and a
Microsoft tech).
Any other suggestions?
"CyberTaz" wrote:
Hi Scott -
For future reference, reinstalling Office or Office apps is *rarely* the
correct approach and almost never the first step to take if any problems
arise. The apps themselves aren't typically the root of the problem and
reinstalling can cause other problems that compound the situation. and - as
you've found - reinstallation seldom corrects the problem. The issue is most
likely with a supporting file or the doc itself.
If you do have to remove, make sure to use the Remove Office utility rather
than just dragging stuff to the Trash. Also, reinstalling sets you back to
the version on the install disk, so you also have to re-apply all the
updates in sequence (beginning with 11.3.5 if Office 2004) and it doesn't
hurt to run Disk Utility - Repair Disk Permissions after any OS or app
updates.
As to your current issue: It would help to know which version of Word/Office
you're using and, as l_c asked, whether this is occurring only in the one
doc or occurring in others as well. Further, the configuration of your Mac
may be a factor here too - model, RAM, etc.
Gut reaction is that is a corrupt doc or that the doc has some corrupt
content (graphic, table, extensive change tracking or some other cause). Try
the following if it's just the one doc:
Command+A (to select all)
Shift+LeftArrow (to deselect the last ¶)
Comand+C (to copy)
Then paste into a new blank doc
If that doesn't correct the situation in the new file or if other docs
present the same behavior post back with your results plus the info
requested above.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac
"Scott Schwemmer" <ScottSchwemmer@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:B85ABC20-95C5-4976-8B67-0ABA481F92C2@xxxxxxxxxxxxxxxx
I have a 50 page document and when I scroll upwards, the topmost line keeps
repeating itself and replacing the normal text above it. When I scroll
down
again, the document returns back to normal. How do I fix this? I've
already
uninstalled and reinistalled Word.
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@xxxxxxxxxxx
.
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