Re: auto update fails

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

On Nov 15, 6:06 am, John McGhie <j...@xxxxxxxxxxx> wrote:
Damn! I can't remember what causes this...

You say you are at 11.2? OK, download the 11.3.5 Service Pack from the
Microsoft site and run it. That will bring you up to 11.3.5.

I would then go on and apply 11.3.6, 7, 8, and 9 while you are there ? they
have to be done in sequence.

Then you will be fully up-to-date, and I believe you will fix your
AutoUpdate problem along the way.

Hope this helps

On 15/11/07 8:57 AM, in article
1195082857.576803.8...@xxxxxxxxxxxxxxxxxxxxxxxxxxx, "RG" <r...@xxxxxxxxxxx>
wrote:

I have Word 2004 for the Mac version 11.2 installed on a Mac mini
running MacOS X 10.4.10. Autoupdate fails. It tries to update itself
first, but hangs as soon as installer vice starts. I have tried
various other word updates, but either the installer hangs, or
complains that it could not find the correct version of the software.
This is nonsense, of course, because I have a working 11.2 install
(student version). I am thinking this may be an issue due to Intel
Core Duo. Anyone have an idea?

--
Don't wait for your answer, click here:http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:j...@xxxxxxxxxxx

The 11.3.5 Service pack fails with the following message:
"The installer could not locate the correct version of the software
required for this update. ....

Richard
.

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