Re: cannot save file - disk full error?

In article <C3046AA9.7FA1%john@xxxxxxxxxxx>,
John McGhie <john@xxxxxxxxxxx> wrote:

Hi Robert:

No, the document is not corrupt. It's a very irritating bug in the way Word
and Apple cooperate (or rather: don't...) when talking to the file
subsystem.

Is that a derivative of using Rosetta technology?


The error literally means "Unable to write to the file or its temporary
file". When they wrote the error message back in the days of floppy disks,
they assumed the most likely cause was that the disk was full.

About time to update the error message, isn't it?


But Word has not actually looked at the disk: it has received a "Write
failed" message from the OS ? which means Word can't see the disk at all.

Makes sense in way, since it obviously knew nothing about the disk.


If you go into Word>preferences and set "Always make backup copy" ON, you
will probably not see the error.

I see. I have never used that feature. Might be a good time to try,
although it's going to create a lot of redundant files.


If you are using an Apple Airport, check
it has the latest firmware.

Airport? I don't use Airport on this iMac, but I'm a couple of Airport
Extreme updates behind (since the machine has an Airport card).


Check that the OS and Microsoft office respectively have all their latest
updates.

Office has all the latest updates. OS is 10.4.9 and all the security
updates have been applied. Updating QT is not going to resolve this
issue I suspect.

If nothing improves, get back to us, there' one or two other things we can
try.

Things seem fine today. Another possible cause, which I failed to
mention, is that the original document has macros in it and apparently
some linked files. It was most certainly created on a Windows machine
and I have never gotten a Windows Word document with macros to translate
properly to OS X. Usually, it can't find some file the macro is
pointing to. There are also some graphic conversions going on when I
open the file.



Cheers

On 5/09/07 4:27 AM, in article
missinglink-CAA842.14272404092007@xxxxxxxxxxxxxxx, "RobertB"
<missinglink@xxxxxxxxxx> wrote:

I'm wondering if I have a corrupt file. I received a Word error message
indicating it couldn't save a file because the disk was full. I have a
250 GB internal drive with 230 GB of free space, so space is clearly not
the problem. I got the same message when trying to save to an external
drive of the same size. Closing other applications didn't affect the
message - it still happened. Eventually, I had to copy a chunk of the
open document to a new Word file and save that. Am I looking at a
corrupt document?

System is a 20" core2duo with 2 GB RAM (10.4.9).

--
"Never believe anything until it's officially denied."

--
"Never believe anything until it's officially denied."
.

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