Can't delete from Work menu

All of a sudden I cannot remove documents from the Work pulldown menu.
Just as the Help file describes, this used to be a simple matter of
hitting Option/Command and the Minus Sign at which time the cursor
changed to a large Minus Sign itself. Then any document clicked on in
the Work menu would be taken off the list. Now, my Word 2004 on a new
Intel iMac G5 won't change the cursor at all, and therefore nothing
can be deleted from the Work menu. "Add to Work Menu", on the other
hand, functions fine.
Any idea what happened or a way to fix it?

.

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