Re: Word 2004 doc won't open in Word 2003 ('Word experienced an error trying to open the file') - help

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Hi James:

Yes. The document almost certainly has corrupt numbering. Mac Word is more
robust than Word 2003 and can often open documents that crash Word 2003.

You need to fix the document, using one of the methods described here:
http://word.mvps.org/mac/documentcorruption.html

You may be able to open the document in Word 2007. If you can, it will fix
it for you.

Cheers


On 15/6/07 10:00 PM, in article 2007061513305875249-jamess@macccom, "James"
<james.s@xxxxxxxx> wrote:

Hi Bob,

Thanks for your reply. I am transferring the files via FTP, which I
have done in the past with no difficulty. I have also tried e-mailing
it as a zip file with AppleDouble encoding with no success.

The file has the proper .doc extension.

Any other ideas?

On 2007-06-15 12:13:15 +0100, CyberTaz <onlygeneraltaz1@xxxxxxxxxxxx> said:

Hi James -

What you don't give any detail on is *how* you're transferring these file
back & forth, and *that* is most likely the cause ;)

On the Mac, make sure the Save As dialog is ticked to Append File Extension,
and if you're emailing attachments _to_ the PC be certain that your email
client is set to send "PC Friendly" attachments *and* zip before sending.
Zipping before attaching is a good habit to get into anymore, regardless of
origin or destination, but the way Windows/Exchange deal with received
attachments in the name of "security" is downright mayhem:)

The differentiation in file size is most likely inconsequential.

HTH |:>) Bob Jones [MVP] Office:Mac



On 6/15/07 6:59 AM, in article 2007061511594016807-jamess@macccom, "James"
<james.s@xxxxxxxx> wrote:

Hi everyone,

I have taken a 2.9mb file created in Word 2003, done some editing
(mainly just inserting comments), saved it and am trying to send it
back to a Windows machine.

However, whenever I try to open it on the Windows machine, which is
running Word 2003, I get an error saying "Word experienced an error
trying to open the file". Open and repair doesn't work.

One thing I have noticed is that once I save the file on my Mac, the
file size goes from 2.9mb down to 2.4mb. I have replicated this by
taking a copy of the original from the Windows machine and simply
typing a single character in Word 2004. As soon as I save it, even with
this tiny change, the file size reduces to 2.4mb.

Is it possible that somehow the .doc is missing some information that
Word 2003 needs when I send it back to the Windows machine?

TIA for any help.



--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@xxxxxxxxxxx

.



Relevant Pages

  • Re: Mac Wont Open Word Doc When Received as Email Attachment
    ... also makes a difference where the attachments are coming from & how they're ... Prior versions of Office - Mac nor PC - can't open ... those files without special filters. ... McGhie Information Engineering Pty Ltd ...
    (microsoft.public.mac.office.word)
  • Re: Mac Wont Open Word Doc When Received as Email Attachment
    ... also makes a difference where the attachments are coming from & how they're ... Prior versions of Office - Mac nor PC - can't open ... those files without special filters. ... McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/ ...
    (microsoft.public.mac.office.word)
  • Re: Word 2004 doc wont open in Word 2003 (Word experienced an error trying to open the file) - h
    ... On the Mac, make sure the Save As dialog is ticked to Append File Extension, ... and if you're emailing attachments _to_ the PC be certain that your email ... However, whenever I try to open it on the Windows machine, which is ... I get an error saying "Word experienced an error ...
    (microsoft.public.mac.office.word)
  • Re: Mac Wont Open Word Doc When Received as Email Attachment
    ... Lately OSlevel viruses are distributed via email where you get email ... Office version) and as you may sense as it lives on PC and MAc you can ... also makes a difference where the attachments are coming from & how they're ... McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/ ...
    (microsoft.public.mac.office.word)
  • Re: Mac Wont Open Word Doc When Received as Email Attachment
    ... Virus writers are not yet smart enough to do much damage to a Mac. ... also makes a difference where the attachments are coming from & how they're ... John McGhie, Consultant Technical Writer ... McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/ ...
    (microsoft.public.mac.office.word)