Re: Cannot Print from Word in 10.4.9



In article <1174412964.455911.191000@xxxxxxxxxxxxxxxxxxxxxxxxxxx>,
codepoet80 <jonathan.m.wise@xxxxxxxxx> wrote:

This is a new thread because the old one got polluted.
I have tried all the Print troubleshooting steps and have come to
believe that there is an incompatibility between Word 2004 and OS X
10.4.9.

Certainly not. Works fine here. And just about everywhere else. Imagine
the uproar!

Restore your backup of 10.4.8 and try again. Something is almost
certainly borked with your upgrade to 10.4.9.

Before you do..
What happens when you print to PDF from Word after selecting "Any
Printer" in page set-up?

I have completely updated Word, using all the updates available on the
Microsoft Mac site.
I have un-installed and re-installed my Printer and drivers using the
newest available from the manufacturers website (tried no less than 5
different printers)
I have attempted to Preview the print job, then print from Preview.app
I have attempted to Print to PDF
I have removed all the preference files relating to "Word" and "Print"
in my ~/Library/Preferences folder
I have rebooted numerous times

Did you ever trash your normal template?

All of the above steps still concluded in the same useless error
message:

Word cannot print due to a problem with the current printer.
Make sure you have a printer selected in the Print Center. You may
need to print again or adjust your printer settings.
You might consider for a moment that it is telling you the truth.
Choose "any printer" in Page Set-Up and try a print to PDF.

Also of interest, the "Quick Preview" area in the print dialog is
blank, and shows 0/0 pages, regardless of the length of the document.
I represent 6 Mac users of an otherwise Windows-driven organization,
all of us having the same issue after upgrading to 10.4.9.
Oh dear! Is the printer hanging off a PC somewhere?

What is common between all 6 Macs that might make them different from
all other Macintoshes (by 5 o'clock this afternoon [1])?

1. Sorry. I have been reading Kipling's Just So Stories to my
grand-daughter. That just slipped out. ;-)

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