Re: Cannot print any Word docs after upgrading to OS X 10.4.9

Tech-Archive recommends: Fix windows errors by optimizing your registry

On Mar 17, 2:16 am, "Phillip Jones, CET" <pjon...@xxxxxxxxxxxx> wrote:
has anyone tried going to printer utility deleted their printer then
added it back. where this the last major upgrade to 10.4. Its possible
they changed the driver file for the printer. I am just guess though.


I have deleted the printer from the print utility menu and added it
back on. Repaired permissions, reloaded drivers, rebooted numerous
times. I spent the entire day troubleshooting after upgrading to the
new OS X10.4.9 update (which I assume might have caused this issue.)
I have the drivers on the CD that came with my printer and even went
to the manufacturer's website to see if there were any updated drivers
available. I'm still having the same problem. Same error message. I'm
able to print from other programs but now I realize that I cannot
print anything in the Microsoft Office 2004 for Mac (i.e. Excel,
Entourage, and Powerpoint). The temporary fix that I have been using
is uploading my docs to Google Docs & Spreadsheets and printing them
up from there.

Info
Printer: Canon Pixmia MP450
Driver Version: 4.1.9
PPD File Version: 1.0

Computer:
2.0 GHz Macbook Intel Core Duo
OS X 10.4.9
1GB Ram

Software:
Microsoft Office 2004 for Mac

Regards,
Andrew

.

Quantcast