Re: Printing to a HP printer produces multiple pages of garbage text

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Hi Charlie:

OK, you need to tell your network administrator to install the PostScript
driver for that printer. :-)

Cheers


On 11/1/07 3:34 AM, in article
1168446891.156127.56270@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "Charlie"
<lotts@xxxxxxx> wrote:

hi

thanks for your reply - it makes sense, however if I remove that
printer and then look for printers in network neighbourhood, it only
lists that printer, not one with PS

I am using HP6210 and macbook pro OSX 10.4.8


many thanks
Charlotte


John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Charlie:

Yes: you have the wrong printer driver installed.

If you're sending from a Mac, you almost certainly are sending PostScript.

HP Printers come standard with the PCL page description language. Very
similar to PostScript, but it's not the same thing. A PCL printer can't
decode PostScript and vice versa.

Every HP printer made this century (!) provides an optional PostScript
driver. On a network print server, the administrators normally install both
drivers.

Remove that printer from your Mac and look on the network for the same-named
printer with "PostScript" or "PS" added to its name. That one will work.

If you don't know how to do this, ask your Help desk. Since you didn't tell
us what version of the operating system or printer you're trying to use, we
can't give a specific answer.

Cheers


On 9/1/07 10:36 AM, in article
1168299410.459691.240230@xxxxxxxxxxxxxxxxxxxxxxxxxxx, "Charlie"
<lotts@xxxxxxx> wrote:

whenever I try to print - from any application on my macbook pro,
including word 2004, I print to a networked hp printer, and this
results in endless pages of garbage text at the top of each sheet of
paper, until I have to turn off the printer and cancel all print jobs -
any ideas?


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

.

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