Re: Printing to a HP printer produces multiple pages of garbage text

Hi Charlie:

Yes: you have the wrong printer driver installed.

If you're sending from a Mac, you almost certainly are sending PostScript.

HP Printers come standard with the PCL page description language. Very
similar to PostScript, but it's not the same thing. A PCL printer can't
decode PostScript and vice versa.

Every HP printer made this century (!) provides an optional PostScript
driver. On a network print server, the administrators normally install both
drivers.

Remove that printer from your Mac and look on the network for the same-named
printer with "PostScript" or "PS" added to its name. That one will work.

If you don't know how to do this, ask your Help desk. Since you didn't tell
us what version of the operating system or printer you're trying to use, we
can't give a specific answer.

Cheers


On 9/1/07 10:36 AM, in article
1168299410.459691.240230@xxxxxxxxxxxxxxxxxxxxxxxxxxx, "Charlie"
<lotts@xxxxxxx> wrote:

whenever I try to print - from any application on my macbook pro,
including word 2004, I print to a networked hp printer, and this
results in endless pages of garbage text at the top of each *** of
paper, until I have to turn off the printer and cancel all print jobs -
any ideas?


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John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

.