Re: Can't Save to Server issue has come back even though UIDs of local users are unique
- From: "John McGhie [MVP - Word and Word Macintosh]" <john@xxxxxxxxxxx>
- Date: Thu, 16 Nov 2006 18:54:31 +1100
Hi Kathy:
I think you may need some more information here :-)
If I am correct as to the issue you are having, please don't wait (patiently
or impatiently) for a fix from MS for this: it will never come. Microsoft
can't fix this, because it's not a "fault". This is a set-up issue that
needs to be corrected on your network.
If I am correct as to the problem you are experiencing, the issue is that
each of your users appears to the server to be the same person. So when you
try to save a file, the server responds with "You are not allowed to change
that, User 501 is already using it."
Unix expects each user to login to the server with their own username and
password: if they do, the server issues each local user machine with a
unique UID. If you prefer not to do it this way, the article shows you some
ways around it.
If you are using networked computers, but you are logging in only to the
local user account on each desktop machine, then you need a way to manually
ensure that each machine on your network has a unique UID. The article I
sent you to explains two ways of doing this. When you do that, the problem
will be resolved.
Detailed instructions are in the Apple article the website refers you to.
If you are uncomfortable working in Terminal, you need to engage a Unix
System Administrator to do it for you. This is a basic "Networking 101
issue when attaching computers to a network. *I* don't know how to do it
properly, simply because I am a technical writer, not a Unix Administrator
:-)
If your vendor has never heard of this issue, I think I might look somewhere
else for support :-) (Actually, I suspect you weren't talking to the Unix
Administrator at your vendor's company: if you had been, their second
question would have been "How are you logging in?" and their third question
would have been "So how do you ensure unique UID's?")
Hope this helps
On 16/11/06 4:26 AM, in article
1163611592.179556.239760@xxxxxxxxxxxxxxxxxxxxxxxxxxx,
"kathy80782@xxxxxxxxxxx" <kathy80782@xxxxxxxxxxx> wrote:
Thank you for responding. We are running OS 10.4.8 on all networked
computers except the server. We are using the 11.3 update to office.
The server is running 10.3.9 and is a G4. I am not going to attempt to
changing anything in terminal, and will await impatiently a solution
from MS. We are taking some comfort in not being the only one
suffering this, as our vendor had never heard of the problem. It took
a while (months) to find a referenced to this resource on the apple
discussion forum.
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
.
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