Re: "Recovered Files" Always in Trash

Further update: I just tried to do the uninstall/reinstall again, and this
time it worked. The uninstaller deleted all the apps and prefs and
everything else, and I reinstalled and updates successfully. Just tried
doing some typing in Word, working on a document, saved it, closed the app,
restarted, and back comes the "Recovered Files" folder, with "Word Work File
x_x" files in it. So the reinstall did not work.

Which takes us back to changing the permissions for the Temporary Items
folder. Someone figure out how to do this. Is it possible that I need to
install Office from the root user?



On 11/15/06 12:02 PM, in article C180B246.31FC%markpedretti@xxxxxxxxxxx,
"Mark Pedretti" <markpedretti@xxxxxxxxxxx> wrote:

OK, just to be clear, for me, the only stuff I am getting in the trash is
the "Word Work File x_x" file, for the most part.

So I just tried doing the Uninstall of Office. Here's what happened: I ran
the app, clicked through the dialogues to delete everything, and then when I
restarted the Office suite was still there, even though the uninstaller had
deleted basically all of the preference files (at least based on the
contents of my Trash). Curious. I wonder if this could be related.

But hopeful, I started running Word again, without doing the full reinstall
that John recommended (how could I?). I did some work and sure enough on my
next restart the "Recovered Files" folder showed up again. Sigh.



On 11/15/06 11:47 AM, in article #Qz7h7OCHHA.4024@xxxxxxxxxxxxxxxxxxxx,
"Phillip Jones" <pjones1@xxxxxxxxxxxx> wrote:

Well I see the stuff in the recovered file in Trash all the time.

they tend to have names such as tzzzzzzlllllll or some such. Tends more
on my desktop machine under X.4.8 than my desktop using X.3.9.

John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Phillip:

You're right: my bad... I'm getting my wires crossed :-) The Word work
files should indeed be in the document current folder, and should be deleted
when Word quits normally.

I believe Word also keeps temp files in the "Temporary Items" folder, which
is invisible unless you're logged in as root...

The user should never see them, and they should not be in the Trash :-)

Cheers


On 15/11/06 12:56 PM, in article OXwMVlFCHHA.4024@xxxxxxxxxxxxxxxxxxxx,
"Phillip Jones" <pjones1@xxxxxxxxxxxx> wrote:

John in my Case I always use the installer as opposed to drag and drop
method. and yet the work files are actually save to my hard drive in the
directory (folder) that the document is saved in.

John McGhie [MVP - Word and Word Macintosh] wrote:
Hi Mark:

Keep looking: That's not a normal situation.

I don't know what's causing it, but it's not right.

I suggest that your User ID may not have "Remove" permissions to the
system
Temp directory (which is where the work files should be).
Where is this located.

Both my install on my Desktop and my laptop save work files in the same
Folder as the document I am saving on both machines.
However, we'll have to wait for someone who knows a lot more about Unix
than
me to happen along to tell you how to check/repair this.

Before installing Office 2004, did you take care to UNINSTALL the Test
Drive
version that ships with your new computer? If not, that's your problem.
Run the Remove Office utility (see below) to remove both, then re-install
Office 2004.

Having installed, did you run the 11.3 Updater from the Microsoft website?
Do that next, and see if it resolves the issue. Save the 11.3 Updater to
the hard disk: you will need it again if you have to Remove, you will need
to run it again when you re-install.

When you installed Word, did you drag-and-drop, or use the Installer? It
may be worth running the Remove Office utility you will find in your
Microsoft Office 2004 folder, then running the installer to put it back.
You may have a component in the wrong place...

Hope this helps


On 14/11/06 5:23 AM, in article C17DF804.29C3%markpedretti@xxxxxxxxxxx,
"Mark Pedretti" <markpedretti@xxxxxxxxxxx> wrote:

Hey All, I'm hoping you can help me with something that seems to be going
on
with Word. I'm new to both OS X and Word 2004 (just did a massive
upgrade
from a beige G3 to a MacBook Pro, and everything is up to date), so bear
with me.

The problem is pretty simple: every time I use Word, on the next startup
there is a "Recovered Files" folder full of "Word Work File x_x" files in
the Trash. I'm not talking about crash situations (I don't think I've
crashed the Mac or Word yet), and I'm not actually losing any data or
anything. This is just annoying; I'm something of a neat freak with my
Mac,
and it is frustrating to start up the computer and find a full trash can
every single time. The problem seems to be that Word is not deleting its
temporary docs but instead just moving them to the Trash.

Since this is a pretty minor nuisance, I'm hoping there is a pretty minor
solution. I just tried repairing disk permissions with Disk Utility, and
while it fixed a few things, there was nothing that obviously belonged to
Word. Any thoughts?






.

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