Re: "Recovered Files" Always in Trash
- From: "John McGhie [MVP - Word and Word Macintosh]" <john@xxxxxxxxxxx>
- Date: Tue, 14 Nov 2006 22:43:08 +1100
Hi Mark:
Keep looking: That's not a normal situation.
I don't know what's causing it, but it's not right.
I suggest that your User ID may not have "Remove" permissions to the system
Temp directory (which is where the work files should be).
However, we'll have to wait for someone who knows a lot more about Unix than
me to happen along to tell you how to check/repair this.
Before installing Office 2004, did you take care to UNINSTALL the Test Drive
version that ships with your new computer? If not, that's your problem.
Run the Remove Office utility (see below) to remove both, then re-install
Office 2004.
Having installed, did you run the 11.3 Updater from the Microsoft website?
Do that next, and see if it resolves the issue. Save the 11.3 Updater to
the hard disk: you will need it again if you have to Remove, you will need
to run it again when you re-install.
When you installed Word, did you drag-and-drop, or use the Installer? It
may be worth running the Remove Office utility you will find in your
Microsoft Office 2004 folder, then running the installer to put it back.
You may have a component in the wrong place...
Hope this helps
On 14/11/06 5:23 AM, in article C17DF804.29C3%markpedretti@xxxxxxxxxxx,
"Mark Pedretti" <markpedretti@xxxxxxxxxxx> wrote:
Hey All, I'm hoping you can help me with something that seems to be going on
with Word. I'm new to both OS X and Word 2004 (just did a massive upgrade
from a beige G3 to a MacBook Pro, and everything is up to date), so bear
with me.
The problem is pretty simple: every time I use Word, on the next startup
there is a "Recovered Files" folder full of "Word Work File x_x" files in
the Trash. I'm not talking about crash situations (I don't think I've
crashed the Mac or Word yet), and I'm not actually losing any data or
anything. This is just annoying; I'm something of a neat freak with my Mac,
and it is frustrating to start up the computer and find a full trash can
every single time. The problem seems to be that Word is not deleting its
temporary docs but instead just moving them to the Trash.
Since this is a pretty minor nuisance, I'm hoping there is a pretty minor
solution. I just tried repairing disk permissions with Disk Utility, and
while it fixed a few things, there was nothing that obviously belonged to
Word. Any thoughts?
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
.
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