Re: Comments feature in Word X for Mac

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Hi John,

Thanks so much for the response. I am sending the file as a .doc
attachment. If I save the file to my machine (Macintosh G4) and open it
again, the comments are preserved. If I attach the .doc file to an
email from my gmail account, send it from there to the same gmail
account, save the file to my machine again and open it in Word, the
comments are missing. All of the other edits are accounted for, just
sans the comments. I believe that Word is configured correctly for
comments on my machine, especially since I have no problems before
emailing. Also, there is no security option under preferences in this
version of Word for Mac, so I was not able to try that possible
solution.

Any other advice would be greatly appreciated!! Thanks!





John McGhie [MVP - Word and Word Macintosh] wrote:
You must send in Word Document format. If you send in any other format, the
comments will be stripped. So for example if you paste the document into an
email, it gets converted to HTML, which does not support comments.

You must send the document as an Attachment (with a .doc extension).

The PC user must configure Word correctly to show comments (and you must set
Mac Word up properly to display comments). See the Help in both
applications.

Under Preferences>Security, make sure you have both options OFF or your
comments will be stripped on save.

Hope this helps


.

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