Re: MacBook Pro with a new weird AWFUL bug

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I had the same problem, and worked with Microsoft support. Fixing disk
permissions seems to help. But I also discovered that the problem went
away when I changed font sizes. All intermediate sizes (10.5 pt. for
example) would crash the program (and other programs and the sometimes
the Finder). When I replaced that (with 11 pt., for example), I could
save without difficulties. I don't know whether that's a universal
solution, but it worked for me.

I do have serious problems with Word under 10.4.6, on all of my Macs,
including an "ancient" Titanium: formatting goes haywire. Once I change
something in the text, say italics, the entire style will change.
Hitting command-z seems to return the rest of the style (the
non-selected part) back to the original, but not always. At the same
time, Word will add returns to footnote separators and headers and
footers, randomly but consistently, as far as I can tell.

Formatting for tables using the grid or the alignment command simply
didn't work; for example, aligning the entires in a column right,
didn't produce anything. I could align the entries one by one, hitting
command-z after every alignement command.

I'm reinstalling Panther on one of the Macs to be able to work with
Word as before.

John McGhie [MVP - Word and Word Macintosh] wrote:
Yes, we have several reports of unpredictable and destructive crashes
affecting Word on MacIntels.

Regrettably, they appear to be of random cause. The problems do not seem to
affect all users.

What we need next is lots and lots of detail about exactly what was
happening just before the crash. I personally believe this may be the ATSUI
crash you are experiencing. If so, it would be very helpful to know which
fonts were in use in the document (please: the full detail including the
publisher of the font and the date and version number of the font file).

If we can get enough detail, they may be able to find and fix this one.

If they can find this one, I suspect they will fix it well before the
Universal Binary appears. Office will not appear as a Universal Binary
until the next version of Mac Office, and that's still a long way away.

Cheers

On 23/6/06 6:14 AM, in article
1151007277.955442.160350@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "aatbg"
<angela@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:

We are having exactly the same problem on our 2 new Intel iMacs, with
no real relief, although installing the latest Office update seemed to
slightly lessen the problem. I will be SO grateful for any advice -
but my guess is we'll have to wait until the next Universal version of
Office comes out.

lessig wrote:
So since moving to my MacBook Pro, I've had a really damaging bug in
Word that appears randomly and with great destruction. I will be
working on a large file, try to save it, and I get the spinning wheel
of death. Worse, while it is waiting in Word, it is shutting down other
programs, including finder, and the result is my fonts are all screwed
up. I have to repair the disk to be able to function normally again.
Anyone seen anything like this?


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

.

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