Re: Can't open or save documents in Word 2004. Document is in use by 'Another User'
- From: "CyberTaz" <typegeneraltaz1ATcomcastdotnet>
- Date: Fri, 14 Apr 2006 08:54:16 -0400
Hi Rob -
Just a few thoughts interjected below;
I've already:
Repaired Permissions on the disk (booting from OS DVD)
Most of the "authorities" recommend that Repair Disk Permissions be done
while running the current OS. The version on the install disk is most likely
a prior version which will not perform the necessary repairs, but may even
cause more anguish as permissions are variable with the OS updates.
Remove Office completely, restarted and reinstalled.
Did you empty the Trash before reinstalling? If not that may inhibit the
reinstallation process. BTW - this is *rarely* among the 'first steps' to be
taken when troubleshooting/fixing problems on the Mac.
Reinstalled the OS via Archive and Install, Excel & PowerPoint seem fine.
Did you choose the option to "preserve user & network settings"? If so you
got a new installation of OS X, but retained the previous settings, which
are most likely the cause - or at least a part - of the problem.
You might want to take a look at this article on the Apple web site:
http://docs.info.apple.com/article.html?artnum=25508
Also, are we talking locally stored files or network server? What do you
mean by "...can't switch accounts"?
--
HTH|:>)
Bob Jones
[MVP] Office:Mac
.
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