Re: Printing problem

Hi Francis:

Hmmm...  {Clutching at straws here...}  Update QuickTime on your Mac.

Word actually has "nothing" to do with printing (on either the Mac or the
PC...).  It simply hands the file over to the operating system's printing
subsystem and says "here, catch!".  However, some components in use are
components of QuickTime.

That said, there is a major change between Word X and Word 2004.  Word X
calls the "old" Mac printing routine, Word 2004 calls the "new" one.  Word X
is limited to 16 bit colour, Word 2004 can do 32-bit colour.

This means that if the picture in question contains continuous-tone shades,
Word X will be "dithering" the output to approximate the colours.

Word 2004 printing problems tend to be of the "won't print at all" variuety,
I have never heard of it getting the colours "wrong".  But if it were to
happen, I would suspect dithering to be the cause, and I would examine both
the number of colours in the image and the dpi setting of the image.

Try this:  Fish that image out into a graphics program, re-save it as a GIF,
then put the GIF in in its place.  Yes, it will ruin the picture, but the
"difference" will tell us a lot more about what's going on.  GIF can contain
ONLY 256 colours, so we will see where the dithering is happening.

Sorry...


On 1/2/06 12:45 AM, in article C004D41F.E66%nospam@localhost, "Francis
Dufour" <nospam@localhost> wrote:

> 
> 
> 
> Le 30/01/06 17:32, dans C004DF3F.2B54B%john@xxxxxxxxxxx, « John McGhie [MVP
> - Word and Word Macintosh] » <john@xxxxxxxxxxx> a écrit :
> 
>> The first place I would look is in the colour table ...
>> 
>> Word cannot handle more than 24-bit colour.  If you are sending it 32-bit
>> TIFFs you will get some very strange things happening.
>> 
>> If you are using an HP printer driver, check that you have the latest
>> version: HP always seems to take two or three tries to get their driver
>> right for each printer model.
>> 
> 
> 
> Hello,
> 
> I looked at the HP site and they say that the lastest driver is inclued with
> OS X 10.4.  So no driver upgrade :(
> 
> One thing I forgotten to say is that the same document print well on another
> Mac with Office version X (and the same printer).
> 
> Thanks you.
> 

-- 

Please reply to the newsgroup to maintain the thread.  Please do not email
me unless I ask you to.

John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh.  Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

.

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