Re: Ability to insert text in Word suddendly stopped!

In article <BF8668AE.21CC0%bethrosengard@xxxxxxxxxxxxx>, Beth Rosengard
<bethrosengard@xxxxxxxxxxxxx> wrote:

> I'm not exactly sure why I just decided to reply seriously to some of your
> concerns, but I did, so read on.
>
> On 10/26/05 1:11 PM, in article
> 271020050911182460%anybody@xxxxxxxxxxxxxxxxxxxx, "Anybody"
> <anybody@xxxxxxxxxxxxxxxxxxxx> wrote:
>
> > For example, I've lost count the number of times I've had to delete and
> > reset my preferences because the sub-menus of all the menu bar menus
> > suddenly disappear, and yet there is no option in the Preferences that
> > I can see to actually turn those off (or why anyone would want to).
>
> Sounds like you're in Word 2001? In that case, you have a perfectly
> legitimate gripe in regard to losing your menus. However, it's my
> understanding that Microsoft was never able to repro this bug and it's very
> difficult to fix a bug that you can't repro. I know that when I was still
> in Word 2001, I could never figure out what steps led to my menus going
> south. Can you?

Yep, using Word!
That causes it to crash which corrupts the preferences files. :-(

The actual steps are irrelevant since it appears to crash for numerous
reasons ranging from trying to copy/paste or simply clicking on a
button or opening a file.




> > Other continuous problems include Word crashing at various times,
> > usually getting shorter and shorter "useful" periods until it simply
> > won't run at all and has to be completely erradicated from the hard
> > drive and reinstalled.
>
> This should be fixable! It could be caused by a number of things but you
> should not have to reinstall Word continually. If you want to work on
> getting to the bottom of the problem, post back with more details ­
> including your exact OS and Word version numbers ­ and a better attitude and
> I'll do whatever I can to help you solve this.

Under Mac OS X both Word 98 and Word 2001 both work for a little while
and then start crashing, which gets worse until eventually you can't
even open the program at all. Technically part of the problem is the
hopeless hack that Classic is to begin with, but this also happens to a
lesser degree under Mac OS 9 so it is also partly Word's fault. The
only "fix" seems to be re-installing Office, and even then it sometimes
means reinstall the whole OS.

As far as I can find through various techniques to temporarily patch it
from here and elsewhere, but there is apparently no way to fix it at
all.

Word 2004 seems a bit more stable, but still has many problems.
.

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