Re: "Disk is full" error with Word after 10.4.2 upgrade
- From: Beth Rosengard <bethrosengard@xxxxxxxxxxxxx>
- Date: Thu, 18 Aug 2005 12:32:00 -0700
Hi Ron,
I just responded to a similar post on another thread as follows:
This is (unfortunately) a common problem. Something changed in Tiger that
causes this problem in Word. Both Apple and Microsoft are aware of the
problem and are looking for solutions. I would hope that an update will
address this issue soon!
In the meantime, there's a workaround that may help. This is from a
previous post by John McGhie:
------------------------
Check that your user home folder is not on the same server as a mounted
server.
If it is, when Word plays up, unmount your home folder. Word will then
complete the save.
It appears that in OS 10.4.2, the server locks a file in the user's home
folder TWICE, once along the home folder path, and again along the mounted
path. When Word tries to Save, the server rejects the write operation
because it reports that the file is locked for edit along the other path.
This will not apply to all users, and is more prevalent if the server is
mounted by SMB or AFB
-------------------------
I don't understand server issues myself, so hopefully this will make sense
to you. If not, John should be back here before long to give more details.
HTH
--
***Please always reply to the newsgroup!***
Beth Rosengard
MacOffice MVP
Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
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Entourage Help Page: <http://www.entourage.mvps.org>
On 8/18/05 10:06 AM, in article 180820051306246228%t2allat@xxxxxxxxxxxxxx,
"MacFan" <t2allat@xxxxxxxxxxxxxx> wrote:
> I have been experiencing the same issue and DO NOT have any Norton
> products on the machine.
>
> The only solution that I have found is to save the word documents in RTF
> As for EXCEL the XML save option seems to work and PowerPoint use the
> Outline rtf.
>
> These will all save to the network.
> If you can get to the network with a machine that is not bound to the
> network you can recover the files and convert them in the standard
> format.
>
> Ron
>
>
>
> In article <1122332904.675272.209450@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>,
> Paul Huber <Paul.Huber@xxxxxxx> wrote:
>
>> We previously had been getting the naming/permissions errors
>>
>>
(http://groups-beta.google.com/group/microsoft.public.mac.office.word/browse_>>
t
>> hread/thread/0e62beb7ac8738c0/11fc7b5ff0da38bc#11fc7b5ff0da38bc),
>> and disabling Norton's scanning of the SMB home directories has solved
>> that problem.
>>
>> After upgrading to 10.4.2, under nearly the same circumstances (users
>> have Office 2004 with all the updates, and are saving to remote SMB
>> volumes) a new error message comes up: "The disk is full or too many
>> files are open". Thinking it was still from Norton, I set-up a clean
>> machine that Norton had never touched, but the error still occured. I
>> started with a fresh machine again and tested saves to remote SMB
>> volumes with each system upgrade (doing 10.4.1 and 10.4.2 separately),
>> and the only time the error occurs is once 10.4.2 has been installed.
>> [On a side-note, 10.4 and 10.4.1 without Norton installed did not have
>> any of the previous permissions errors!]
>>
>> Once again, the current "fix" that I have been able to offer our users
>> is to have them save in some other format other than .doc. As long as
>> it is something else, 10.4.2 and Word 2004 will let the user save to
>> the remote SMB volume without error.
>>
>> Anyone else having this problem, or aware of any solutions?
>>
>> Thanks!
>> Paul Huber
>>
.
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