Re: type 2 error when opening Word 98

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Thank you for your response Beth, it is very generous of you to take
the time to help those of us in desparate situations. I don't know
about the memory problem part. I have 768 mgs with 13,620 in prefered.
I did increase it as well as turning VM on, both with no effect on the
problem. I followed your advice about clean install using the Remove 98
& 2001 program. Still get the same system error on start-up. What I
haven't tried is doing all the updates (since I can't even get the
program to start). I'll try that next. I did a search on this topic in
this group and noticed that nobody ever seemed to get a solution. Or at
least they didn't post back that something had worked for them???

Beth Rosengard wrote:
> Hi Jay,
>
> It could well be a memory problem since Type 2 errors are system errors.
> See this article for more, including how to properly increase Preferred
> memory: <http://word.mvps.org/MacWordNew/TroubleshootWord2001.htm>
>
> --
> ***Please always reply to the newsgroup!***
>
> Beth Rosengard
> MacOffice MVP
>
> Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
> (If using Safari, hit Refresh once or twice - or use another browser.)
> Entourage Help Page: <http://www.entourage.mvps.org>
>
>
>
>
>
> On 6/14/05 3:35 PM, in article
> 1118788510.323209.75940@xxxxxxxxxxxxxxxxxxxxxxxxxxxx, "jay"
> <hey_itsmejay@xxxxxxxxx> wrote:
>
> > Has anybody figured this out yet?? I'm using OS 9.2 with over 700 mg
> > ram. It worked fine until I ran into problems with Outlook and had to
> > re-install that. I did do some individual tossing of files when I tried
> > to straighten out Outlook. Finally got that to work and now Word 98
> > crashes everytime I try to start it. It gets right to the Word logo
> > screen and crashes. Usually with a type 2 error. I have reinstalled
> > multiple times. Removed both with CD and RemoveOffice stand alone,
> > downloaded from Microsoft. I've followed instructions from this site
> > complete with rebuilding desk top, and nothing seems to work. I did the
> > renaming Registration cache and Word settings, along with first run
> > files. All to no avail. Please, please, please. HELP!
> >

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