Re: Workgroup Templates in Word 2004 for Mac

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1) You just "sent" your feedback to Microsoft. The people who make Word
for the Mac are lurking constantly in here: that one will now be pinned to
the wall in Redmond...

2) I am not aware of a change to "Word" that would have done this. But I
am aware there have been several changes to Mac OS X that could have changed
this behaviour.

Word does not do any of its own file handling: it calls Mac OS X to do that
for it, in all cases. So Word will continue to make the call, if the OS is
not bringing the server up, there is a problem, but it's not in Word.

Here I have my Mac Laptop networked to my Windows XP PC. The connection is
not always up, but whenever I open a Word document with a template on the PC
the connection is automatically re-established.

I'm using the latest version of Word 2004 on the Mac.

Cheers


On 3/6/05 8:44 PM, in article BEC5F31D.2895%john.lockwood@xxxxxxxxxxx, "John
Lockwood" <john.lockwood@xxxxxxxxxxx> wrote:

> We are in the process of upgrading everyone to Office 11.1.1 from Office
> v.X.
>
> We have a set of Word templates stored on our File Server so as to make them
> available to everyone. With both Word v.X and Word 2004 I have gone to
> Preferences, click on File Locations and specified that Workgroup Templates
> are stored in a folder on our File Server.
>
> With Word v.X if a user subsequently launched Word and they were not already
> logged in to the File Server, Word would initiate a connection to the File
> Server for you thus ensuring the templates were always available. This is
> exactly what we wanted and it worked great.
>
> With Word 2004 if a user is not already logged in to the File Server, Word
> _DOES NOT_ initiate a connection to the File Server but continues to start
> with the result that the templates are not available to the user in Project
> Gallery. If a user logs in to the File Server before launching Word 2004
> then the templates will be shown in Project Gallery.
>
> This change in behaviour is highly undesirable.
>
> I tried therefore to use the Send Feedback on Word option from the Help menu
> but it appears Microsoft have 'enhanced the users experience' (i.e. they
> have removed the feedback pages from their website).
>
> Could anyone a) confirm this 'feature', and b) suggest an alternative way to
> send feedback to Microsoft.
>

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@xxxxxxxxxxx>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

.



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