Re: Font problem in Word and Excel after installing tiger

On 5/24/05 2:10 PM, in article BEB96502.47BD%vousortmann@xxxxxxx, "Carsten &
Uni Vous Ortmann" <vousortmann@xxxxxxx> wrote:

> On 24/05/05 22:38, in article 1gx2j36.1w5jy4f17x9br4N%matt@xxxxxxxxxxx,
> "matt neuburg" <matt@xxxxxxxxxxx> wrote:
>
>> Carsten & Uni Vous Ortmann <vousortmann@xxxxxxx> wrote:
>>
>>> I'm having a problem with MS Word after installing Tiger.
>>>
>>> When I try to open Word or Excel they'll say it's Optimizing Font Menu
>>> Performance and then say Font "****" is corrupt and should be removed.
>>>
>>> It starts in the v's and w's (Verdana, Webdings etc.) and then changes to
>>> font names made up of weird symbols.
>>>
>>> I've tried deleting ~/Library/Preferences/Microsoft/Office Font Cache (11),
>>> (by the kind advice of Ms. Beth Rosengard) and that took care of it for a
>>> day or something like that. Now it's back, and it's very annoying
>>>
>>> Does anybody know what might be causing this?
>>
>> I don't think anyone knows (nor is it known why the problem does not
>> appear on all machines). Try also running Font Finagler on this machine,
>> though. m.
>
> Do you mean that you've heard of this problem before, but never found an
> explanation or a solution?

Hi Carsten,

Glad you made it here :-). There have been a couple of similar reports but
it's not a universal problem. Most people never see it.

In addition to deleting Word's font cache again, you can try cleaning out
the system's caches as well, using a utility such as "Tiger Cache Cleaner"
(check VersionTracker to get the latest version). This has helped some
people but not others. Please let us know how this works for you.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
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