Re: Pictures not displaying in PC versions of Word

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Hi Ming-

It sounds like you are dealing with TIFF images or possibly jpeg files
(prepared in PhotoShop, perhaps?) and LZW compression _should not_ be the
problem even though that's what the error message refers to. More likely it
is that the LZW compression was applied using Macintosh Byte Order, in which
case the files cannot be 'read' by a Windows system.

Depending on which email client you use, you may be able to avoid the
problem in the program's preferences. In Entourage Prefs, go to the Mail &
News>Compose page and set the following:

Encode for: = Any Computer (AppleDouble) *or* Windows (MIME/Base 64)
Compression: = None
Append file name extensions = Checked

If using Apple's Mail program go to Edit>Attachments>Always Send Windows
Friendly Attachments should be Checked

Other clients I can't comment on.

If that doesn't help, the images will probably have to be processed again
using No Compression or a compression algorithm compatible with Windows and
the current images replaced with the new versions.

Any future docs should be emailed to Windows users using the settings above
even if the correct steps are followed when the images are processed/saved.
Otherwise the email software's compression of the files may still render the
images useless.

HTH |:>)


On 5/13/05 12:27 AM, in article BEA97AB0.1F8DD%mhsu@xxxxxxxxxxxxxxx, "Ming
Hsu" wrote:

> When I paste pictures into Word 2004 for Mac, it would display fine for me.
> But when I send the document to people using Windows, they would get a
> placeholder for the image, and a mysterious LZW compression message saying
> that the image can't be displayed. The image is replaced by a red X.
>
> I've seen several messages online about this, but they all deal with Windows
> -> Mac. Whereas I have the problem with Mac -> Windows.
>
> I have deleted all of the addons such as PDF Maker, which I've hear causes
> such problems. But I'm still getting the same errors.
>
> Thanks in advance,
>
> Ming Hsu
>

-- generaltaz1@xxxxxxxxxxxxxxx


.



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