Re: Word 2004 will not launch

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 03/01/05 

Date: Tue, 01 Mar 2005 14:46:35 -0800

Hi again,

I just realized (duh!) that if it were a permissions/locked issue, you
wouldnąt be able to open *any* of the Office apps, not just Word. So it
isnąt that.

I know it doesnąt seems to make sense, but crash-on-launch is most often due
to font conflicts or corruption. I know you probably didnąt change your
fonts during the SuperDuper procedure, but that doesnąt mean a font issue
couldnąt have arisen. If no better suggestion surfaces, you should probably
try testing for corrupt and/or duplicate fonts. See the following URL for
the procedure (and a few other possibilities):
<http://word.mvps.org/MacWordNew/DiagnoseYourProblem.htm>. Look at the
first section of the table.

Beth
 

On 3/1/05 2:37 PM, in article BE4A2E8F.9960%bethrosengard@earthlink.net,
"Beth Rosengard" <bethrosengard@earthlink.net> wrote:

> Hi Bill,
>
> I assume you already Repaired Disk Permissions?
>
> Matt Neuburg has posted that the Framework error can mean that permissions are
> wrong on the Microsoft User Data (MUD) folder. You have to change this
> manually (using Get Info). It could also be that the files in the Identity
> folder (within the MUD) are locked, so check there too and make sure that
> Owner shows your name.
>
> John McGhie once posted about Word X that he got this error when he had an old
> Framework file live in the Trash after removing Office. So be sure your trash
> is empty too.
>
> Good luck :-).
>
> --
> ***Please always reply to the newsgroup!***
>
> Beth Rosengard
> Mac MVP
>
> Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
> (If using Safari, hit Refresh once or twice ­ or use another browser.)
> Entourage Help Page: <http://www.entourage.mvps.org>
>
>
>
>
> On 3/1/05 1:48 PM, in article BE4A231C.23840%bill@nospam.net, "Bill Weylock"
> <bill@nospam.net> wrote:
>
>> I decided to use something called SuperDuper to set up a łsmart clone˛ of my
>> system so that I could install some beta software and try it out without
>> risking pollution of my main system installation.
>>
>> The process is to make a bootable clone of everything but the Users and
>> Application folders, accessing them through aliases.
>>
>> I am booting to the cloned system, which is on a special partition of a FW400
>> external drive. Nothing else is in the partition.
>>
>> No problems except one big one. Word will not launch. Explorer, Excel, and
>> PowerPoint launch with no problem. Iąm using Explorer to post this.
>>
>> Word does start up, but immediately after the splash screen, I get a łword
>> has encountered a problem˛ dialog.
>>
>> The Console gives me the following error log message:
>>
>> 2005-03-01 11:44:16.863 Microsoft Error Reporting[18051] CFLog (21): Cannot
>> find executable for CFBundle 0x14af80
>> </System/Library/PrivateFrameworks/liberty.framework> (not loaded)
>>
>> When I first booted from the clone, I got a message about a problem with
>> Database Daemon, but I donąt remember the text. Database Daemon is running as
>> far as I can tell (Activity Monitor).
>>
>> Any ideas for me?
>>
>> Something about this rings a bell with me. Seems as if someone has posted
>> something similar before. I couldnąt find it, so pardon me if you have
>> already answered this.
>>
>> Been away for over a week. Sorry I havenąt been able to be annoying for a
>> while.
>>
>> Most grateful for advice, lectures, or even solutions.
>>
>>
>> Best,
>>
>>
>> - Bill
>>
>>
>> Panther 10.3.6
>> Office 2004
>> Windows XP Pro SP2
>> Office 2003
>>
>>
>
>

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