Re: word 2004 + os x 10.3 + network home directories = constant crashes! please help

From: John McGhie (john_at_mcghie.name)
Date: 12/07/04 

Date: Wed, 08 Dec 2004 09:56:52 +1100

Hi Jackson:

Networked user home folders is indeed supported. It just doesn't work very
well!!

Our resident Unix guru Corentin found the answer:

>> A workaround has been found! (Sometimes, you just have to know
>> the right question to ask.) The solution involves placing a valid
>> "Carbon Registration Database" in the Microsoft preferences
>> folder for each user whose home directory does not reside on the
>> startup volume.
>
> The bug (and the workaround) are known :-))
>
>> Unfortunately, starting MS Office from a user account where the
>> user's home directory is not on the startup volume will result in
>> a crippled Carbon Registration Database.
>
>> However, if you start up MS Office from a user account with its
>> home directory on the startup volume, then a proper Carbon
>> Registration Database file will be created in the Microsoft
>> preferences folder for that user, e.g.,
>
> You can copy this CRD to the pref folder for the other user (the one
> which has the use folder located on another partition) and the problem
> should disappear for him/her.
>
> The problem is that when the user fodler is not located on the boot
> volume, the Office apps fail to generate a proper CRD the first time
> they are launched.
> The CRD contains the information about the location of all external
> components the Office apps need (eg the VBA runtimes).
> If the CRD is corrupted, the applications crash on trying to use any of
> the external components (including VBA).
>
> Copying a properly generated CRD from another account fools Office and
> it doesn't try to re-create it (and corrupt it).

Thanks Corentin, hope this works for you Jackson.

On 8/12/04 3:48 AM, in article
1102438105.837165.6990@f14g2000cwb.googlegroups.com,
"jackson.harvell@gmail.com" <jackson.harvell@gmail.com> wrote:

> hello...
>
> my clients who are running office 2004 in an all-mac open directory
> environment. an xserve hosts the users home directories, they log in to
> machines on their desks and use the home directories located on the
> xserve g5. licsened copies of office 2004 are installed in the
> /Applications folder on each clients root hard drive. all machines have
> up-to-date software (ie. os 10.3.6 & service pack 1 for office 2004)
>
> microsoft word crashes consistently after a few minutes use.
>
> excel seems stable; they dont use powerpoint or entourage enough for
> me to say whether or not these work.
>
> i have found little/no documentation on using office 2004 in a
> networked home directory environment. does anyone know what the deal is
> with this? is it supported? does it work? any suggestions or remedies
> to make word work will be greatly appreciated.
>
>
>
> jackson harvell
> 

-- 
Please reply to the newsgroup to maintain the thread.  Please do not email
me unless I ask you to.
John McGhie <john@mcghie.name>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

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