Re: Word Documents Sent as Attachements

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From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 10/27/04


Date: Wed, 27 Oct 2004 15:57:13 -0700

Hi Steve,

Very interesting!

First, the attachment you sent me and John did *look* like a Word document;
but when opened in BBEdit (the only app that would open it), the code that
displayed failed to include "word.document.{a number, like 8}" which meant
it was not in Word document format. I'm sure the same would be true of the
one you sent to yourself if you looked at the underlying code.

Now, in regard to the chopped off attachments ... Yes!!! That does explain
at least most of it. If the received attachment has been truncated, then it
would be missing the last paragraph mark. Since the last paragraph mark
"carries" the document format (among other things), then the word.document.8
identifier would be missing and Word would not recognize the file as a Word
document ­ regardless of the fact that it was created in Word and looks like
a Word file! So this completely explains that part of it.

Here's what I'm not so sure of. Your "Partially receive..." option explains
why *you* can't open these Word attachments, but it doesn't explain why *I*
couldn't open the one you sent me, unless what you did was to send the same
file that you had sent to yourself (and which was therefore truncated before
you sent it to me). Is that what you did? If so, then mysteries solved!

However, if what you sent me was attached directly from the full Word file
itself, then it should have been fine when I received it ... unless (!) you
have some other setting that isn't allowing you to *send* a file over 2 KB.
So please let me know exactly what it was that you sent me. And just for
fun, send me another Word file. Let's see if I can open it now.

I'm glad we're finally getting to the bottom of this and it sure is a good
thing that you noticed that setting :-)!

Cheers,

-- 
***Please always reply to the newsgroup!***
Beth Rosengard
Mac MVP
Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page:  <http://www.entourage.mvps.org>
   
On 10/27/04 10:23 AM, in article
f9a1f501.0410270923.264814a3@posting.google.com, "Stephen G."
<gorevan@honeybeerobotics.com> wrote:
> Beth and John,
> 
> First, thanks for your attention on this matter.    I have been only
> more stumped about this problem when I read that John did not even
> receive what he recognized as a Word document from my mailing.  That
> was distressing since I am certain I sent him (and Beth and myself) a
> Word document.  However, last night upon returning from travel,
> something has happened.  Since I took the laptop out of the box I have
> been having this problem.  And for the umpteenth time I have checked
> my Entourage preferences (in a manner similar to Beth's original
> suggestion).  But what I had neglected to check was my (IMAP) Server
> Options  in my Account Settings.  There I discovered that the box
> "Partially recieve messages over 2 kb" checked.  I unchecked this box
> and now I seem to be able open Word documents that I send myself, jpgs
> are coming in unmolested as well.  The setting at 2 kb was probably so
> small that even my 3 word test documents that I sent to Beth got
> hungup.  So does this explain why the test attachments you and John
> recieved did not appear to be Word documents?  How that happened is
> not at all clear to me.  But I suppose we have all learned something.
> 
> Best Regards,
> Steve G.
> 
> 
> 
> John McGhie <john@mcghie.name> wrote in message
> news:<BDA18286.BB55%john@mcghie.name>...
>> Hi Stephen:
>> 
>> Beth sent me a copy of that document:  I don't know what you did to it, but
>> internally, it's not a Word Document!
>> 
>> Send me a direct email, please: with NO attachments (otherwise it will
>> disappear forever in the Spam Filter).
>> 
>> I want to try a few things...
>> 
>> Cheers
>> 
>> 
>> On 23/10/04 2:31 AM, in article
>> f9a1f501.0410220831.7e3ffbe8@posting.google.com, "Stephen G."
>> <gorevan@honeybeerobotics.com> wrote:
>> 
>>> Beth,
>>> 
>>> I have resent the test attachment with "Stephen's Attachment" in the
>>> subject line.  Thanks.
>>> 
>>> Steve
>>> 
>>> 
>>> gorevan@honeybeerobotics.com (Stephen G.) wrote in message
>>> news:<f9a1f501.0410211550.46410d44@posting.google.com>...
>>>> Hi Beth,
>>>> 
>>>> I have just noticed that in transferring a picture from my old laptop
>>>> to the new that I cannot open an attached JPEG in addition to not
>>>> being able to open Microsoft produced documents.
>>>> 
>>>> Best Regards,
>>>> Steve
>>>> 
>>>> 
>>>> Beth Rosengard <bethrosengard@earthlink.net> wrote in message
>>>> news:<BD9D3B2A.3B12%bethrosengard@earthlink.net>...
>>>>> Hi Stephen,
>>>>> 
>>>>> Did you put "Stephen's Attachment" in the title of the email?  I'm afraid
>>>>> I
>>>>> can't find it.  If I trashed it by mistake, I apologize, but you'd better
>>>>> send it again.
>>>>> 
>>>>> -- 
>>>>> ***Please always reply to the newsgroup!***
>>>>> 
>>>>> Beth Rosengard
>>>>> Mac MVP
>>>>> 
>>>>> Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
>>>>> Entourage Help Page:  <http://www.entourage.mvps.org>
>>>>> 
>>>>> 
>>>>> 
>>>>> On 10/21/04 8:01 AM, in article
>>>>> f9a1f501.0410210701.1975e0d0@posting.google.com, "Stephen G."
>>>>> <gorevan@honeybeerobotics.com> wrote:
>>>>> 
>>>>>> Hi Beth,
>>>>>> 
>>>>>> I have sent an email with a Word attachment to you to your email
>>>>>> address separately.
>>>>>> 
>>>>>> Best Regards,
>>>>>> Steve
>>>>>> 
>>>>>> Beth Rosengard <bethrosengard@earthlink.net> wrote in message
>>>>>> news:<BD9C3D29.3A6E%bethrosengard@earthlink.net>...
>>>>>>> Hi Stephen,
>>>>>>> 
>>>>>>> I was afraid my suggestions weren't going to work.  Just for future
>>>>>>> reference though, in Entourage, open a new message window as if you're
>>>>>>> going
>>>>>>> to send an email to someone.  See the little arrow next to the word
>>>>>>> Attachments?  Click on it and the Attachments box will expand.  Directly
>>>>>>> underneath it is the "Encode for any computer..." line.  Click on it and
>>>>>>> the
>>>>>>> attachment options will open.  The difference is that if you change
>>>>>>> encoding
>>>>>>> here, as opposed to in Preferences, it will apply only to the current
>>>>>>> message; in Preferences it would become the default.
>>>>>>> 
>>>>>>> Now, back to your problem.  How are you trying to open the attachments?
>>>>>>> Have you tried saving one to your desktop and then using File> Open from
>>>>>>> within Word to open it?
>>>>>>> 
>>>>>>> Why don't you send one of these attachments to me and let me see what I
>>>>>>> can
>>>>>>> make of it.  Put "Stephen's Attachment" in the subject line or your
>>>>>>> email
>>>>>>> will get thrown out with the trash.  And if you're a virus writer
>>>>>>> looking
>>>>>>> for a sucker to test a virus on the Mac, curses on you :-).
>>>>>>> 
>>>>>>> -- 
>>>>>>> ***Please always reply to the newsgroup!***
>>>>>>> 
>>>>>>> Beth Rosengard
>>>>>>> Mac MVP
>>>>>>> 
>>>>>>> Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
>>>>>>> Entourage Help Page:  <http://www.entourage.mvps.org>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> On 10/20/04 12:15 PM, in article
>>>>>>> f9a1f501.0410201115.49be6eb6@posting.google.com, "Stephen G."
>>>>>>> <gorevan@honeybeerobotics.com> wrote:
>>>>>>> 
>>>>>>>> Beth,
>>>>>>>> 
>>>>>>>> I successfully ran the disk permission repair from the Disk Utility
>>>>>>>> but no luck.  Any other ideas?
>>>>>>>> 
>>>>>>>> Best Regards,
>>>>>>>> Steve
>>>>>>>> 
>>>>>>>> Beth Rosengard <bethrosengard@earthlink.net> wrote in message
>>>>>>>> news:<BD9A942D.3967%bethrosengard@earthlink.net>...
>>>>>>>>> Hi Stephen,
>>>>>>>>> 
>>>>>>>>> I sure haven't heard this one before.  What version of Word are you
>>>>>>>>> in?
>>>>>>>>> 
>>>>>>>>> What email client are you using?  If it's Entourage, expand the
>>>>>>>>> Attachments
>>>>>>>>> pane (click the arrow next to Attachments and then click on the line
>>>>>>>>> that
>>>>>>>>> says "Encode for any computer (AppleDouble) ...") and then be sure you
>>>>>>>>> have
>>>>>>>>> "append file extensions" checked.  If you're in another client, look
>>>>>>>>> for
>>>>>>>>> an
>>>>>>>>> equivalent command or, in the Word Save/Save As dialog, check "append
>>>>>>>>> file
>>>>>>>>> extension" or just type .doc after the name of the file. Now try
>>>>>>>>> sending
>>>>>>>>> the
>>>>>>>>> file.doc to your self again.  Any better?
>>>>>>>>> 
>>>>>>>>> Also, try repairing disk permissions using the Disk Utility.
>>>>>>>>> 
>>>>>>>>> -- 
>>>>>>>>> ***Please always reply to the newsgroup!***
>>>>>>>>> 
>>>>>>>>> Beth Rosengard
>>>>>>>>> Mac MVP
>>>>>>>>> 
>>>>>>>>> Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
>>>>>>>>> Entourage Help Page:  <http://www.entourage.mvps.org>
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> On 10/19/04 9:24 AM, in article
>>>>>>>>> f9a1f501.0410190824.462b7368@posting.google.com, "Stephen G."
>>>>>>>>> <gorevan@honeybeerobotics.com> wrote:
>>>>>>>>> 
>>>>>>>>>> With my brand new G4 laptop I am not able to open any Word documents
>>>>>>>>>> electronically mailed to me as attachments.  Even if I send a Word
>>>>>>>>>> document to myself, when I try to open it I am confronted with: "Word
>>>>>>>>>> cannot open this document. The doucment might be in use or might not
>>>>>>>>>> be a valid Word document".   Seems like I have missed something and I
>>>>>>>>>> would welcome any advice to help solve my problem.  Thanks.


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