Word Errors

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From: Derrick Seymour (dseymour_at_mum.neric.org)
Date: 10/04/04 

Date: Mon, 04 Oct 2004 13:55:07 -0400

I have had two constant errors for quite some time now.

First a little back ground.

I have a xServe G4 with OSX Server 10.3.4 providing authentication and home
directories for my users. A xServe RAID is what I am using for my storage
on the server. All clients have v.X Office on the computers, and all
computers are running OSX 10.3.4.

Here is my first error:

You cannot save while the file is in use by another process. Try saving the
file with a new name. (AutoRecovery save of Document1)

After clicking ok this other message appears:

Saving AutoRecovery file is postponed for Document1.

Obviously I have found this to be an Autorecovery issue, if I turn off
autorecovery, the problem goes away, not a great solution, but a quick fix
for now, but I am looking to turn this back on for all my users. Problem
definitely server based for I have tried reinstalling everything but the
kitchen sink on my clients.

Here is the second error I am receiving:

Word cannot save this file because it is already open elsewhere.

I have found no workarounds for this, let alone any information that could
explain how to fix it.

Any help would be greatly appreciated.

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    Derrick Seymour
    Administrative Services
    Northeastern Regional Information Center
    Capital Region BOCES

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