Re: Disappearing keyboard shortcut

From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 09/24/04 

Date: Fri, 24 Sep 2004 13:08:53 -0700

Hi Hugh,

Go to Tools> Customize. On the Toolbars tab, be sure Main Menu is
selected/highlighted. Click on Reset. That should take your Main Menu
toolbar back to its default settings.

If this doesn't work, you'll need to test your Normal template and your
Preferences:

1) Quit Word and navigate to your Normal template which should be in
~/Microsoft User Data/Normal. Rename Normal to something else (like
OldNormal), then relaunch Word. If this fixes the problem but you have
customizations, etc, in OldNormal that you want to maintain, you can use
Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (if you're using Safari you may have to refresh the page
a couple times):
<http://word.mvps.org/MacWordNew/MacWordNormal.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

2) To test your Preference files, quit *all* Office Applications.
Navigate to ~/Library/Preferences/Microsoft/. Drag to the desktop the
following files: com.microsoft.Word.prefs.plist,
com.microsoft.Office.prefs.plist and Microsoft Component Preferences. When
you restart Word, these files will be recreated. If all is well, you can
trash the old files. You will have to reset some Preferences and
AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

Hope this helps. 

-- 
Beth Rosengard
Mac MVP
Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page:  <http://www.entourage.mvps.org>
On 9/24/04 12:00 PM, in article BD7A2D40.2E13%hw1@mac.invalid.com, "Hugh
Williamson" <hw1@mac.invalid.com> wrote:
> Hi
> 
> On my G4 imac 10.3.5, command V no longer pastes, and the
> shortcut doesn't show in the menu! Any ideas?
> 
> I have an identical set up on my PB G4, and that's fine.
> 
> thanks
> 
> HUGH
> 
> (Office 2004)
>

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