Re: Disk Full Error in Word 2004

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From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 07/21/04


Date: Wed, 21 Jul 2004 13:25:55 -0700

Hi DH,

Here's the response I got:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I don't think this is related to the Disk is Full issue. Since he seems to
have narrowed the problem down to a set of graphics in the document, my
guess would be that there is a problem with one of the graphics or a couple
of them. It could have been a problem in the source file of the graphic, I'm
not sure. My recommendation would be for him to remove the graphics and add
them in again from the source files, one at a time until the problem repros.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Give it a try and let us know what happens. Hope this helps.

-- 
Beth Rosengard
Mac MVP
Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page:  <http://www.entourage.mvps.org>
On 7/16/04 8:20 AM, in article
c0dd9e75.0407160720.14c92cc@posting.google.com, "DMH" <dave@chitown.com>
wrote:
> Beth - thanks for the reply.  I have tried removing the final
> paragraph mark, but it does not seem to make any difference.  Some
> additional information:
> 
> * The problem happens on both OS X Panther and using Virtual PC with
> Win2K.
> * The problem does not happen on Windows XP using Office XP (2003
> edition)
> * After copying and pasting various sections of the document (ie -
> header, footer, TOC etc), it appears as if the offending section is a
> series of images that were inserted into the doc, when created on an
> XP platform.  Remove the images and the problem goes away.
> 
> Based on the fact that the problem only seems to happen on the Mac OS
> X file system (HFS+), it seems to be specific to the implementation on
> this platform. (The Virtual PC test I performed was accessing a shared
> folder on the Mac as well)  Any ideas on the cause and/or fix for
> this?  Sounds like a potential bug in Word 2004, but I am not sure if
> it has been recognized or if anyone else has seen this.  I know that
> the disk full error is supposed to be fixed in Word 2004, but it looks
> like this may be a condition that was not accounted for in the QA
> process.
> 
> 
> Beth Rosengard <bethrosengard@earthlink.net> wrote in message
> news:<BD1C1548.4103D%bethrosengard@earthlink.net>...
>> Hi DH,
>> 
>> When you say you copied and pasted the contents of the file into a new blank
>> document, did you include or exclude the last paragraph mark.  You have to
>> exclude it.  See here for how to "uncorrupt" a document and try the
>> round-trip conversion to web page method for Word 2004 documents:
>> <http://word.mvps.org/MacWordNew/DocumentCorruption.htm>
>> 
>> -- 
>> Beth Rosengard
>> Mac MVP
>> 
>> Mac Word FAQ:  <http://word.mvps.org/MacWordNew/index.htm>
>> Entourage Help Page:  <http://www.entourage.mvps.org>
>> 
>> 
>> On 7/15/04 9:08 AM, in article
>> c0dd9e75.0407150808.39dd95b@posting.google.com, "DMH" <dave@chitown.com>
>> wrote:
>> 
>>> I am having a bizarre error with Word 2004.  Every time I try to save
>>> one particular file (generated in Office XP originally), I get an
>>> error stating that my disk is full, and I can't save the file.  My
>>> disk is nowhere near full though, and I have not yet been able to
>>> duplicate this error with any other file.  Unfortunately, it is a
>>> critical file that I must use.  I have tried copying and pasting the
>>> contents into a completely new blank file and saving, I have tried the
>>> running the .dot Word macro fix that was posted for earlier versions
>>> of Word that removes tmp files, but no success.  I have looked at the
>>> compatability check and the only thing that showed up was a font
>>> substitution issue.  Anyone seen this error?  Any help would be
>>> appreciated.
>>> 
>>> DH


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