Re: Unable to open Word framework libraries

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From: Bobby Sciacchitano (bobbysci_at_optusnet.com.au)
Date: 07/14/04 

Date: Wed, 14 Jul 2004 17:58:20 +1000

Thanks

On 14/7/04 10:00 AM, in article BD19C5A5.40E70%bethrosengard@earthlink.net,
"Beth Rosengard" <bethrosengard@earthlink.net> wrote:

> Hi Bobby,
>
> Can't remember where I cribbed this (though it looks like a MS Knowledge
> Base article) but see if it helps:
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Error: An error occurred while launching. Permission denied.
>
> "An unexpected error occurred while trying to load the Microsoft Framework X
> library."
>
> When you start Microsoft Entourage, Excel, Word or PowerPoint X for Mac, you
> may receive the following error message:
>
> An error occurred while launching. Permission denied.
>
> CAUSE
> This behavior may occur if files in the Office v. X Identities:Identity
> folder are locked.
>
> RESOLUTION
> To resolve this issue, follow these steps:
>
> Quit any Office v. X programs that are currently running.
> On the desktop, open your computer's hard disk, and then locate the
> following folder:
>
> Hard disk :Users: User_Name :Documents:Microsoft User Data:Office X
> Identities
> Open the folder for the affected identity.
> Verify that files in the Identity folder are not locked.
>
> Make sure the Locked box is not checked.
> Owner should show your name.
>
> To change any of these options, click on the lock first.
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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