Re: Word files showing "Convert File" window and opening with gibberish.
From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 05/05/04
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Date: Wed, 05 May 2004 12:25:54 -0700
Hi Susan,
Note: I am posting this reply to the newsgroup (as well as to you directly)
so that others can respond and I'm sorry for the delay. Your post came in
to my junk mail folder :-), which I don't check very often.
In order to avoid having problems replying to my posts in the future (it's a
bug), use the following web portal instead of the one you were using:
<http://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx
?guid=366BA05D-4181-BB41-B201-4C83D5F6024C>
As for your problem, frankly I'm puzzled.
Do you have trouble opening documents sent to you by other Word X users?
Are there others you can ask to send you test documents?
Is your colleague protecting his documents somehow?
-- Beth Rosengard Mac MVP Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm> Entourage Help Page: <http://www.entourage.mvps.org/toc.html> On 5/4/04 8:29 AM, "Susan Ball Dunlop" wrote: > Hi Beth > > Re MS Word newsgroup post May 3, 2004. > > 1) No, sender has not changed way attachments are encoded > > 2) All files have .doc extension > > 3) Opening problem files from inside Word achieves same non-result as double > clicking the file in the finder, so thatıs a no go. > > Tried posting reply but kept getting the following message: > > The message could not be posted to the NNTP server. The transport error code > was 0x800ccca9. The server response was 441 (629) Article Rejected -- > Ill-formed message id > '=?iso-8859-1?Q?_=3CBCBC2660.3C43F=BEthrosengard@earthlink.net=3E?=' in > field 'References > > Thanks for wading in. > > Susan > > > > > > > > -----Original Message----- > From: "Beth Rosengard" > <bethrosengard@earthlink.net> > Sent: 5/3/2004 4:40:00 PM > Subject: Re: Word > files showing "Convert File" window and opening with gibberish. > > Hi > Susan, > > Any chance the sender changed the way s/he is encoding attachments? > > Do the files come in with the .doc extension? If not, add it on and see if it > makes a difference. Use File>Open from within Word to open the document. > > -- > Beth Rosengard > Mac MVP > > Mac Word FAQ: > <http://word.mvps.org/FAQs/WordMac/index.htm> > Entourage Help Page: > <http://www.entourage.mvps.org/toc.html> > > > On 5/3/04 1:30 PM, in article > 7af501c4314d$7b34b0b0$a601280a@phx.gbl, "Susan > B. D." > > <anonymous@discussions.microsoft.com> wrote: > >> G4 Cube running OS Panther 10.3.3 and MS Office X for Mac with Word 10.1.4. >> >> >> >> Have been exchanging problem-free MS word files with a colleague on the >> >> same Mac network for years, most recently Word X (10.1.4) for Mac files. >> >> Out of nowhere, opening files received from this colleague now prompts the >> "Convert File" dialogue window. When I select a file format, e.g. "Text Only" >> and click ok, the files open as gobbledygook code. I checked for the "Confirm >> conversions at open" option in Preferences; it is off. I tried opening the >> files in Text Edit, which produced an "Open failed" message. Also tried >> opening with MacLink, which immediately freezes with the endlessly spinning >> beach ball. >> >> My colleague is on a G3 PowerBook also running OS Panther 10.3.3 and MS >> Office X for Mac with Word 10.1.4. (He recently had his internal hard drive >> replaced with a new one). >> >> My own Word files are fine. And the same Word files are not a problem on my >> colleague's source computer. Something seems to happen to them in >> >> transit. >> >> Any clues out there as to why this is happening? >> >> Susan B. > >
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