Re: MS Word for OSX Not Passing Cookies to OSX Browsers
From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 03/23/04
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Date: Mon, 22 Mar 2004 18:05:02 -0800
Hi Mark,
Could you please send me (directly) the Word document with the links that
started this whole thing. Thanks.
-- Beth Rosengard Mac MVP Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm> Entourage Help Page: <http://www.entourage.mvps.org/toc.html> On 3/22/04 5:52 PM, in article #oDVSmHEEHA.1272@TK2MSFTNGP11.phx.gbl, "Mark Pompey" <mark.pompey@lausd.net> wrote: > Beth, Thanks for your assistance. I have provided answers to your questions > below: > > > > "Beth Rosengard" <bethrosengard@earthlink.net> wrote in message > news:BC80C8C7.39E1B%bethrosengard@earthlink.net... >> Hi Mark, >> >> I'm copying this to you directly because I thought you might have given up >> by now :-). You haven't been forgotten (however, when you reply, please >> post to the newsgroup so that this discussion stays in the archives). >> >> You described such peculiar behavior that I escalated your post to MS and >> they just came back with the following: >> >>> This is interesting behavior. Strange, to say the least. I am curious, > though, >>> If you move the link to any other application including PPT and Excel X > what >>> happens? > > If I open the document in PowerPoint, it has the same problem. I can't open > directly in Excel because it wants to open Word. If I paste the links into > blank documents in each of those programs, it does the same thing. > >>> Also is it just a problem with LATIMES.COM or other sites that >>> require log-ins? Couple of things to check out. > > LATIMES.COM is the only one we tested because that is the only one that > requires us to login in to the "premium" section. But the problem is > occurs when I click on a link and it opens IE and then launches a new > Window. If I launch IE manually and paste the link into a new window, it > does not ask for a login. > >> If you can check these things out, we'll try to get you some answers. >> >> -- >> Beth Rosengard >> Mac MVP >> >> Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm> >> Entourage Help Page: <http://www.entourage.mvps.org/toc.html> >> >> >> On 3/17/04 5:16 PM, in article #1Fn6aIDEHA.2804@tk2msftngp13.phx.gbl, > "Mark >> Pompey" <mark.pompey@lausd.net> wrote: >> >>> A group of staff members apparently receive a Word document on a daily > basis >>> with links to articles available on-line through web sites of various >>> newspapers. One site is LATIMES.COM. Recently these customers have > been >>> upgraded to OSX and Office for OSX. When the upgrades occurred, the > ability >>> to open links directly from a Word document stopped working. >>> >>> LATIMES.COM wants users to register before they can have the ability to > access >>> certain pages. If you sign up and login once, the browser stores a > cookie >>> with the account information which eliminates the need to login each > time. >>> >>> Our customers click on a LATIMES.COM link and it launches the default > browser >>> (either Safari or IE) and attempts to connect to the page referenced in > the >>> link. For some reason, when it is initiated from MS Word, the > LATIMES.COM >>> cookie is not passed to the site. If I paste the link directly into the >>> address bar of the browser, it works correctly. >>> >>> Has anyone experienced this problem before? >>> >>> Here are some notes from on what I have already done or observed so far > to >>> attempt to solve this issue: >>> >>> I was able to duplicate this issue on the G3 machine in my office using > the >>> Word file that was sent to me by the customer. (OSX 10.3.2 with latest >>> software updates; Office for OSX with all available updates applied) >>> * The problem appears to be only on the Mac platform. Specifically when > using >>> Word for OSX: >>> >>>> * Using the same document on my PC worked fine. >>>> * If I restarted in OS9 and used Word 2001 it worked fine. >>>> * If I launched Word 2001 on OSX (in classic mode) and then clicked on > the >>>> link in the document, IE 5.2 (from OSX) launches and correctly connects > to >>>> the document. (For some reason Safari failed on this test.) >>>> >>> >>> * I tried it in OSX with both IE and Safari as my default browser and >>> experienced the same problem. This leads me to believe it is not a > browser >>> problem. The problem seems to be in the interchange between MS Word for > OSX >>> and the browsers. >>> * I did some preliminary web searches. I found one item relating to > Word 98 >>> (3 versions back) and a setting for cookies. I could not find the same >>> information on Word for OSX. I could not find any settings related to > this in >>> either browser or Word itself. >>> >>> Thanks in advance for your assistance. >>> >>> Mark >>> >> >> > >
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