Re: MS Word for OSX Not Passing Cookies to OSX Browsers

From: Mark Pompey (mark.pompey_at_lausd.net)
Date: 03/23/04

  • Next message: Beth Rosengard: "Re: MS Word for OSX Not Passing Cookies to OSX Browsers" 
    Date: Mon, 22 Mar 2004 17:52:53 -0800

    Beth, Thanks for your assistance. I have provided answers to your questions
    below:

    "Beth Rosengard" <bethrosengard@earthlink.net> wrote in message
    news:BC80C8C7.39E1B%bethrosengard@earthlink.net...
    > Hi Mark,
    >
    > I'm copying this to you directly because I thought you might have given up
    > by now :-). You haven't been forgotten (however, when you reply, please
    > post to the newsgroup so that this discussion stays in the archives).
    >
    > You described such peculiar behavior that I escalated your post to MS and
    > they just came back with the following:
    >
    > > This is interesting behavior. Strange, to say the least. I am curious,
    though,
    > > If you move the link to any other application including PPT and Excel X
    what
    > > happens?

    If I open the document in PowerPoint, it has the same problem. I can't open
    directly in Excel because it wants to open Word. If I paste the links into
    blank documents in each of those programs, it does the same thing.

    >> Also is it just a problem with LATIMES.COM or other sites that
    > > require log-ins? Couple of things to check out.

    LATIMES.COM is the only one we tested because that is the only one that
    requires us to login in to the "premium" section. But the problem is
    occurs when I click on a link and it opens IE and then launches a new
    Window. If I launch IE manually and paste the link into a new window, it
    does not ask for a login.

    > If you can check these things out, we'll try to get you some answers.
    >
    > --
    > Beth Rosengard
    > Mac MVP
    >
    > Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
    > Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
    >
    >
    > On 3/17/04 5:16 PM, in article #1Fn6aIDEHA.2804@tk2msftngp13.phx.gbl,
    "Mark
    > Pompey" <mark.pompey@lausd.net> wrote:
    >
    > > A group of staff members apparently receive a Word document on a daily
    basis
    > > with links to articles available on-line through web sites of various
    > > newspapers. One site is LATIMES.COM. Recently these customers have
    been
    > > upgraded to OSX and Office for OSX. When the upgrades occurred, the
    ability
    > > to open links directly from a Word document stopped working.
    > >
    > > LATIMES.COM wants users to register before they can have the ability to
    access
    > > certain pages. If you sign up and login once, the browser stores a
    cookie
    > > with the account information which eliminates the need to login each
    time.
    > >
    > > Our customers click on a LATIMES.COM link and it launches the default
    browser
    > > (either Safari or IE) and attempts to connect to the page referenced in
    the
    > > link. For some reason, when it is initiated from MS Word, the
    LATIMES.COM
    > > cookie is not passed to the site. If I paste the link directly into the
    > > address bar of the browser, it works correctly.
    > >
    > > Has anyone experienced this problem before?
    > >
    > > Here are some notes from on what I have already done or observed so far
    to
    > > attempt to solve this issue:
    > >
    > > I was able to duplicate this issue on the G3 machine in my office using
    the
    > > Word file that was sent to me by the customer. (OSX 10.3.2 with latest
    > > software updates; Office for OSX with all available updates applied)
    > > * The problem appears to be only on the Mac platform. Specifically when
    using
    > > Word for OSX:
    > >
    > >> * Using the same document on my PC worked fine.
    > >> * If I restarted in OS9 and used Word 2001 it worked fine.
    > >> * If I launched Word 2001 on OSX (in classic mode) and then clicked on
    the
    > >> link in the document, IE 5.2 (from OSX) launches and correctly connects
    to
    > >> the document. (For some reason Safari failed on this test.)
    > >>
    > >
    > > * I tried it in OSX with both IE and Safari as my default browser and
    > > experienced the same problem. This leads me to believe it is not a
    browser
    > > problem. The problem seems to be in the interchange between MS Word for
    OSX
    > > and the browsers.
    > > * I did some preliminary web searches. I found one item relating to
    Word 98
    > > (3 versions back) and a setting for cookies. I could not find the same
    > > information on Word for OSX. I could not find any settings related to
    this in
    > > either browser or Word itself.
    > >
    > > Thanks in advance for your assistance.
    > >
    > > Mark
    > >
    >
    >

  • Next message: Beth Rosengard: "Re: MS Word for OSX Not Passing Cookies to OSX Browsers"

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