Re: MS Word for OSX Not Passing Cookies to OSX Browsers

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From: Beth Rosengard (bethrosengard_at_earthlink.net)
Date: 03/19/04

  • Next message: Josef S. Klus & Coaching Associates: "Mac Word 2001 OS 9 "mail to recipient" direct message w/o attachment possible?" 
    Date: Fri, 19 Mar 2004 15:56:55 -0800

    Hi Mark,

    I'm copying this to you directly because I thought you might have given up
    by now :-). You haven't been forgotten (however, when you reply, please
    post to the newsgroup so that this discussion stays in the archives).

    You described such peculiar behavior that I escalated your post to MS and
    they just came back with the following:

    > This is interesting behavior. Strange, to say the least. I am curious, though,
    > If you move the link to any other application including PPT and Excel X what
    > happens? Also is it just a problem with LATIMES.COM or other sites that
    > require log-ins? Couple of things to check out.

    If you can check these things out, we'll try to get you some answers. 

    -- 
Beth Rosengard
Mac MVP
Mac Word FAQ:  <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page:  <http://www.entourage.mvps.org/toc.html>
On 3/17/04 5:16 PM, in article #1Fn6aIDEHA.2804@tk2msftngp13.phx.gbl, "Mark
Pompey" <mark.pompey@lausd.net> wrote:
> A group of staff members apparently receive a Word document on a daily basis
> with links to articles available on-line through web sites of various
> newspapers.  One site is LATIMES.COM.  Recently these customers have been
> upgraded to OSX and Office for OSX.   When the upgrades occurred, the ability
> to open links directly from a Word document stopped working.
> 
> LATIMES.COM wants users to register before they can have the ability to access
> certain pages.  If you sign up and login once, the browser stores a cookie
> with the account information which eliminates the need to login each time.
> 
> Our customers click on a LATIMES.COM link and it launches the default browser
> (either Safari or IE) and attempts to connect to the page referenced in the
> link. For some reason, when it is initiated from MS Word, the LATIMES.COM
> cookie is not passed to the site.  If I paste the link directly into the
> address bar of the browser, it works correctly.
> 
> Has anyone experienced this problem before?
> 
> Here are some notes from on what I have already done or observed so far to
> attempt to solve this issue:
> 
> I was able to duplicate this issue on the G3 machine in my office using the
> Word file that was sent to me by the customer.  (OSX 10.3.2 with latest
> software updates; Office for OSX with all available updates applied)
> * The problem appears to be only on the Mac platform.  Specifically when using
> Word for OSX: 
> 
>> * Using the same document on my PC worked fine.
>> * If I restarted in OS9 and used Word 2001 it worked fine.
>> * If I launched Word 2001 on OSX (in classic mode) and then clicked on the
>> link in the document, IE 5.2 (from OSX) launches and correctly connects to
>> the document.  (For some reason Safari failed on this test.)
>> 
> 
> * I tried it in OSX with both IE and Safari as my default browser and
> experienced the same problem.  This leads me to believe it is not a browser
> problem.  The problem seems to be in the interchange between MS Word for OSX
> and the browsers.
> * I did some preliminary web searches.  I found one item relating to Word 98
> (3 versions back) and a setting for cookies.  I could not find the same
> information on Word for OSX.  I could not find any settings related to this in
> either browser or Word itself.
> 
> Thanks in advance for your assistance.
> 
> Mark
>
  • Next message: Josef S. Klus & Coaching Associates: "Mac Word 2001 OS 9 "mail to recipient" direct message w/o attachment possible?"

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