Re: "Draw" won't work
From: T Smith (tasmith00_at_earthlink.net)
Date: 02/03/04
- Next message: rDeVost: "Excel X - thin cell borders won't print"
- Previous message: Corentin Cras-Méneur QMVP=5D?=: "Re: No language tools"
- Next in thread: Beth Rosengard: "Re: "Draw" won't work"
- Reply: Beth Rosengard: "Re: "Draw" won't work"
- Messages sorted by: [ date ] [ thread ]
Date: 3 Feb 2004 08:49:45 -0800
Beth,
None of the proferred solutions worked.
One note: I cannot reset the toolbar, since I cannot click on the
drawing box in the Customize Mode. It is frozen.
What options do I now have?
Will uninstalling Office remove all traces of the program, including
any preferences that may be causing the conflict? This may be a
drastic measure, but I need access to the Draw capabilities of the
program.
While I appreciate you help, what will MS do further to help me solve
this problem?
Tom
Beth Rosengard <bethrosengard@earthlink.net> wrote in message news:<BC3D6C7D.36916%bethrosengard@earthlink.net>...
> Hi Tom,
>
> First, go to Tools> Customize, select the Drawing Toolbar and click Reset.
> Does that help? If not, you'll have to try some general troubleshooting.
>
> 1) Quit Word and navigate to your Normal template which should be in
> /Applications/Microsoft Office X/Templates/. Rename Normal to something else
> (like OldNormal), then relaunch Word. If this fixes the problem but you
> have customizations, etc, in OldNormal that you want to maintain, you can
> use Organizer to transfer those from OldNormal to the newly-created Normal
> template. Then you can trash the old renamed file. To learn how to use
> Organizer, see here (use IE not Safari to view this site):
> <http://word.mvps.org/FAQs/WordMac/MacWordNormalTemplate.htm>
>
> If this doesn't fix the problem, quit Word again, trash the new Normal and
> rename OldNormal back to Normal.
>
> 2) To test your Preference files, quit *all* Office Applications.
> Navigate to your ~/library/preferences/Microsoft folder. Rename the
> Microsoft Component Preferences, Word Settings (10), and Microsoft Office
> Settings (10) files. When you restart Word, these files will be recreated.
> If all is well, you can trash the old files. You will have to reset some
> Preferences and AutoCorrect settings.
>
> If this doesn't help, you can trash the new files and rename the old ones
> back.
>
> Hope something here helps.
>
> --
> Beth Rosengard
> Mac MVP
>
> Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
> Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
>
>
>
> On 1/28/04 8:05 AM, in article
> 33bc4769.0401280805.7ee74b6c@posting.google.com, "T Smith"
> <tasmith00@earthlink.net> wrote:
>
> > Beth,
> >
> > Yes the toolbar won't load
> >
> > I'm running OS 10.2.8 on a G4 Notebook 256MB RAM
> > with version .5 update to Office.
> >
> > Beth Rosengard <bethrosengard@earthlink.net> wrote in message
> > news:<BC319A12.35DF3%bethrosengard@earthlink.net>...
> >> Hi Tom,
> >>
> >> Do you mean the Drawing Toolbar?
> >>
> >> Also, please state your OS and Word/Office version numbers including whether
> >> or not you have Office fully updated.
> >>
> >> --
> >> Beth Rosengard
> >> Mac MVP
> >>
> >> Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
> >> Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
> >>
> >>
> >> On 1/19/04 7:06 AM, in article
> >> 33bc4769.0401190706.42321958@posting.google.com, "T Smith"
> >> <tasmith00@earthlink.net> wrote:
> >>
> >>> When I try to load "Draw" in Word it won't. The computer freezes. I've
> >>> have to "Force Quit" after doing this. I've tried reloading the
> >>> software twice. Does anyone know what's causing this?
> >>>
> >>> Tom
- Next message: rDeVost: "Excel X - thin cell borders won't print"
- Previous message: Corentin Cras-Méneur QMVP=5D?=: "Re: No language tools"
- Next in thread: Beth Rosengard: "Re: "Draw" won't work"
- Reply: Beth Rosengard: "Re: "Draw" won't work"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
