Re: Powerpoint 2008 crashes

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Hi,

If it's not just one presentation causing the crash, then something else must be going on.

Have you used Disk Utility to repair permissions? Start with that. If that doesn't fix things I'd run Alsoft's Disk Warrior.

-Jim


tien wrote:
I tried what you said and there is no place during the crash report to add text to submit to microsoft

plus, that doesn't exactly help me now, to wait for a fix in the future

i can't open ANY of the files i created in powerpoint 2004

"Jim Gordon MVP" wrote:

tien wrote:
i just installed office 2008 on my macbook air

whenever i open a powerpoint that was created prior to my installing office 2008, then powerpoint crashes while displaying the file.

i can, however, use powerpoint 2008 to create a brand new presentation and save and and reopen it.

since that doesn't help me, i've had to reinstall powerpoint 2004 -- however, i would really like to move to powerpoint 2008.

any ideas?
Hi,

PowerPoint should not crash.

If you can, put offending presentations someplace on the web where they can be downloaded (use your .Mac account, for instance). Get the URL of the bad presentation so you can send the URL to Microsoft.

After you know the URL, try opening in PowerPoint the way you did before and let PowerPoint crash. When the crash report dialog opens explain what happened and then put URL of the offending presentation into the crash reporting dialog box. That way the people at Microsoft and/or Apple can take a look at what's causing the crash. You will have given them have a sold way to reproduce the problem and all the system information they need.

With this sort of information available to the developers they can fix the problem in an update.

-Jim

--
Jim Gordon
Mac MVP

MVPs are independent experts who are not affiliated with Microsoft.
http://mvp.support.microsoft.com/



--
Jim Gordon
Mac MVP

MVPs are independent experts who are not affiliated with Microsoft.
http://mvp.support.microsoft.com/
.

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