Re: Two randoms bugs (cannot save and random crash)
- From: "Andrew Chiang [MSFT]" <Andrew.Chiang@xxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 22 Feb 2006 11:35:57 -0800
Hello Francis,
What exact version of PowerPoint are you running? Do the problems go away
if you prevent Spotlight from indexing the folder where you're saving to?
To do this, go to System Prefernces->Spotlight->Privacy.
As for the crash, if you could come up w/repro steps, that would be great.
Also, can you post or email me (remove the online. after the @ sign) the
crash log from Microsoft Error Reporting?
Thanks,
Andrew
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"Francis Dufour" <nospam@localhost> wrote in message
news:C021F458.16B4%nospam@xxxxxxxxxxxx
Hello,
I have two randoms bugs with Mac Powerpoint 2004 on OS X 10.4.
The first is that sometime, PP don't want to save the the file when I ask
to
save. It says : "There was an error accessing [file's path]". If I ask
again to save, it asks me to save on another name because the file is read
only (it's not, the file is writable by the user).
The files are saved on the local hard drive. Before I save, I see the
file
with the Finder, but after I hit "save", the file disappear and I only see
a
temporarily powerpoint file. The file come back when I saved as and the
temp file is removed.
This happen after 3 or 4 saves on the same file (but not on all
documents).
If I don't save as, I close the document and I reopen it, I cannot save,
the
bug I still here and I must save as if I want save my work again.
I searched on Internet and I only found norton and networked file system
issues. Theses problems don't apply to me, I don't use norton and my
files
are saved on the local hard drive.
The seconds bug is a random crash. While working on a document, PP will
crash and will not recover the last opened document when PP is restarted.
I
don't have more information about this crash for now.
These two bugs was reproduced on two Mac with the same software version.
Any fix for them ?
Thanks.
.
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