Re: Office 2004 - Powerpoint Save File Error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

In article <1107197654.887736.86370@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>,
"MSY-Houston" <marthay@xxxxxxxxxxx> wrote:

> I'm running a G5 PowerMac, System 10.3.7, using Office 2004.
>
> After receiving a PC Powerpoint file and opening it, I cannot edit and
> save the document. I get the following error message:
>
> There was an error accessing
> MY_Computer/Users:username:Desktop:filename.ppt
>
> Sometimes, I also get the following, secondary message.
>
> This is a Read-Only file. Do You Want to Save it Under a Different
> Name?
>
> I have saved it with a different name, and the same thing keeps
> happening. I've tossed Preference files, reinstalled Office 2004, made
> sure I had all application upgrades, and nothing seems to help.
> Any ideas?
>
> Thanks.

Hi. Are you running Norton AntiVirus per chance? I had the same exact
issue recently and what solved it was turning OFF Norton AntiVirus'
auto-protect feature via its control panel. I am using Norton AntiVirus
v10 (just upgraded actually) but it also occurred with v9 last year when
I was using it. The antivirus sw install turns on auto-protect by
default and I forgot to turn off that feature so as not to upset
powerpoint. I would have thought that Symantec would have fixed this
issue with v10 but I guess not.

Rob
.

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