Re: Screen redraw artifacts also in Powerpoint 2004!!!
- From: mgsite@xxxxxxxxxxx
- Date: 10 Apr 2005 16:01:14 -0700
Well I can say that the problem DOES NOT show up on my brand new
Powerbook G4 (1.67/128vram/1gb RAM). So its interesting that MS appears
to have a machine configuration specific bug here. The people who have
reported these artifacting problems must be running either an old video
driver or video card specific problem. I see the problem ALL DAY LONG
on a Quicksilver G4 with a 32 meg nvidia twinview card (stock on the
machine). So perhaps its the nvidia drivers. My new powerbook has a ATI
card in it.
I have to say this is the one thing about the mac that annoys me. On
Windows you can usually just go upgrade the video driver to solve
problems like this. On the mac I am at the mercy of Apple's video
driver upgrades and what they choose to do and when.
So, MS, you get points for not having a wide spread bug, but it would
be nice if you could test across multiple mac configurations so you
don't leave out those users who don't have the latest and greatest
hardware.
-m
Jim Gordon MVP wrote:
> Hi mg,
>
> I don't want to give the impression that MS folks never read the
> newsgroup postings. They do read them, but it is not something that's
> done rigorously. I've seen MS folks respond directly in the
newsgroups
> on occassion. It's just not a forum that you can count on to be a
sure
> way to get your message to Microsoft.
>
> If you report a problem like this one, it is most helpful if you
include
> information about your system including video card, RAM, display
type,
> OS, and Powerpoint version. When a pattern becomes apparant then it
> helps narrow down the cause and makes a fix likely to happen.
>
> In a way I'm surprised that there hasn't been a major update to fix
some
> of the more noticeable issues, but maybe the imment release of Tiger
has
> something to do with the delay. I imagine that Microsoft folks must
be
> testing Office in Tiger (at least I hope they are).
>
> -Jim
>
> --
> Jim Gordon
> Mac MVP
> MVP FAQ
> <http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs>
>
>
> mgsite@xxxxxxxxxxx wrote:
> > Here's an update on the earlier problem I described...
> >
> > I left the presentation open last night on my Mac (a dual G4
> > Quicksilver, 1gig RAM, original nvidia twinview card) and came back
> > this morning to work on it. Sure enough, the artifacting was gone
when
> > I started working with the same slides. I never touched a thing. I
> > create some new text boxes, and again, no artifacting!! Very
strange
> > indeed.
> >
> > I speculate that not all users see this problem or there would be
an
> > more loud screaming about it. I further speculate that it could be
a
> > graphic driver problem on specific cards. However, I'm using a
stock
> > graphic card using Apple's drivers with 10.3.8 so its not like I'm
> > doing anything unusual. I suspect that MS just hasn't tested enough
> > configurations. This must be why some see the problem and others
don't.
> > But don't ask me why the problem disappeared overnight.
> >
> > I just bought a brand new powerbook G4 and will install PP on that
to
> > see if the problem can be recreated.
> >
> > In general however, I would say that PP clearly exhibits the worst
> > performance and glitches of any of the Mac Office apps. It just
doesn't
> > stand up to the Windows version and that is sad given that it
started
> > its life as a Mac app.
> >
> >
> > I would encourage the MacBU folks to communicate more with their
> > customers in some public forum where they can at least acknowledge
some
> > issues and converse with customers about expected fixes etc. I know
> > this is unusual and would never happen on the Windows side given
the
> > sheer number of users, but it would go a long way towards smoothing
> > over bad feelings about the current problems in the product. If Mac
PP
> > 2004 worked as well as the Windows version, this would be a
non-issue.
> >
> > -m
> > Jim Gordon MVP wrote:
> >
> >>Hi mgsite,
> >>
> >>I have observed the same behavior that you are seeing.
> >>
> >>Although your posting here in the public newsgroups may get
sympathy
> >>from users like you and me, there's no assurance that anyone at
> >>Microsoft will ever see your comments.
> >>
> >>To let Microsoft know that you are experiencing difficulties with
> >>Powerpoint use the feedback option located on PowerPoint's Help
menu.
> >>
> >>-Jim
> >>
> >>--
> >>Jim Gordon
> >>Mac MVP
> >>MVP FAQ
>
>><http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs>
> >>
> >>
> >>mgsite@xxxxxxxxxxx wrote:
> >>
> >>>The recent post about screen redraw artifacts in Powerpoint X
> >
> > should
> >
> >>>know that they exist in the 2004 version as well. In fact, they
> >
> > seem
> >
> >>>worse after the recent patch. Everytime I create a new text box,
> >>>artifacts of the selection box are left behind once I start to
move
> >
> > or
> >
> >>>position the text. It even happens when I resize the text.
> >>>
> >>>This kind of thing is just unacceptable for a product with the
> >
> > maturity
> >
> >>>of PP. I'm running OS 10.3.8. It just shouldn't happen. If its a
> >
> > video
> >
> >>>card thing or some other config variable, MS should really look
> >
> > into it
> >
> >>>and fix it. It makes PP 2004 a pain to use and just adds to grief
> >>>created by all the other little and big problems that still exist
> >
> > in
> >
> >>>this product and that have been posted by myself and others in
this
> >>>forum.
> >>>
> >>>Please MS, please don't put out a patch without addressing the
> >
> > basics.
> >
> >>>This stuff should never have made it through the 2004 v1 release
> >
> > let
> >
> >>>alone still be an issue after two patches.
> >>>
> >>>Everyone talks about how great the Mac version of Office is and
how
> >>>much 'better' it is than the Windows version, but I use the
Windows
> >>>version too, and it doesn't have such gross quality issues as the
> >>>current Mac powerpoint.
> >>>
> >>>Please fix these problems Microsoft!
> >>>
> >>>-m
> >>>
> >
> >
.
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