Re: Font substitution error

kennethwallace_at_earthlink.net
Date: 03/17/05

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    Date: 17 Mar 2005 11:13:56 -0800

    Greetings. I am not usually this dense about troubleshooting my own
    machine (and am just learning the google newsgroup)...

    I followed this thread and checked and re-checked my machine and none
    of the fonts you mention are anywhere to be found (either in English -
    e.g., Hiragino Kaku Gothic Pro - or the ProW#.otf versions). I also
    looked on the Microsoft install disk...nothing there either.

    I also checked my other Mac, did a search for these fonts (with the
    intention of copying them over), did not find them, but PP2004 opens
    fine with no error message about substituting fonts.

    I'm feeling quite stupid (I'm running a G4, System 10.3.8, Office 2004,
    in the USA).

    Help.

    Ken

    TAJ Simmons wrote:
    > user@domain.invalid.
    >
    > This sounds very much like a problem another user had.... which
    Wolfram
    > Fuchs very kindly posted what worked for him.
    >
    > ===
    > After writing the solution below I went to the apples font manager
    menu and
    > found three new Asian font listed:
    > Hiragino Kaku Gothic Pro
    > Hiraginu Maru Gothic Pro
    > Hiraginu Mincho Pro
    > You may deactivate the last two. If you deactivate the first, the
    problem
    > will return.
    > Wolfram
    >
    >
    >
    > I had the same problem with a German OS 10.3.5. It was specific to
    > PowerPoint and it appeared after installing Service Pack 11.1.0.
    Before that
    > PowerPoint 11.0.0 worked well. Reinstalling did not help. Apparently
    > PowerPoint could not find 5 Asian fonts, since I had to kill 5 alert
    windows
    > at PowerPoint start-up. I compared my System -> Library -> Fonts with
    > another machine, where 11.1.0 works and found 8 Asian fonts, that
    were not
    > installed on my machine:
    > ???????? Pro W4.otf
    > ??????? Pro W3.otf
    > ??????? Pro W6.otf
    > ???????? Pro W3.otf
    > ???????? Pro W6.otf
    > ???????? Std W8.otf
    > ????.ttf
    > ????.ttf
    > Since the system folder cannot be changed, I copied them to my User
    ->
    > Library -> Fonts - and the problem was gone.
    > Hope this works for you too.
    > Greetings from Munich
    > Wolfram
    >
    > ===
    >
    > Please post back if that works for you also
    >
    > Cheers
    > TAJ Simmons
    > microsoft powerpoint mvp
    >
    > awesome - powerpoint backgrounds,
    > free powerpoint templates, tutorials, hints and tips etc
    > http://www.powerpointbackgrounds.com
    >
    >
    > Reply from original poster
    > >>Your sugguestion worked I turn on the one font and the problem went
    away
    > >>thank u.
    >
    >
    > Original post
    > >I installed the service pack 1 on my computer now I am having a
    > > problem opening up and creating new powerpoint documents. It's
    telling
    > > me I have a problem with the MS then there are a bunch of oriental
    > > letters after it saying it will substitute and or disable it.
    > >
    > > I went to my fonts book and disabled all the chinese, japanese and
    > > koren fonts but I am still having the same problem. I have to hit
    the
    > > OK button about 6 times before it fully opens a file and/or creates
    a
    > > new one.
    > >
    > > Any suggestions?
    >
    >
    > >I am using Office 2004 in Canada. Client in Singapore has sent me a
    .ppt,
    > > and one of its fonts is a double-byte Asian font. I can't tell
    where it's
    > > actually USED, but I can't get rid of it.
    > >
    > > Replace Fonts wants me to replace it with another double-byte font.
    > >
    > > Check Compatibility tells me there has been a substitution, but
    that @#$%&
    > > useless @#%$%$ piece of &@*$*## won't tell me WHAT or WHERE or
    anything at
    > > all that I can actually USE.
    > >
    > > Now whenever I click somewhere, or try to select something, I get
    the font
    > > substitution warning and I have to click "OK" five times before I
    can do
    > > anything.
    > >
    > > IS THERE A WAY TO TURN THIS OFF?
    > >
    > > Tim Hicks, Victoria, BC, Canada
    > >
    >
    >
    > <user@domain.invalid> wrote in message
    > news:u%23yEBXy9EHA.2676@TK2MSFTNGP12.phx.gbl...
    > >I just ran a Microsoft Office updater. Now, everytime I open
    PowerPoint, or
    > >open another file in PowerPoint, or when I attempt to make a change
    to a
    > >font characteristic in PowerPoint, I receive an error message
    stating "The
    > >[oriental font characters] font is unavailable on your computer, so
    > >PowerPoint substituted another font. The [oriental font characters]
    may be
    > >disabled or removed. Try reinstalling the font from the CD." I click
    'OK'
    > >but the message reappears about a half a dozen times. I haven't made
    any
    > >changes to my fonts...or anything else in the PowerPoint file, for
    that
    > >matter. (I don't receive this message in any other Microsoft
    application.)
    > >
    > > Does anyone have an idea on what is going on here? or more
    importantly,
    > > how to eliminate the message from constantly reappearing.
    > >
    > > I'm running 10.3.7 on a Dual 2gHz G5 with 1gb ram. PowerPoint is
    v11.1.

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