Re: 12.1.0 Excel "open recent files" command triggers corruption of preferences
- From: Pat McMillan <patmcmil@xxxxxxxxxxxxx>
- Date: Tue, 20 May 2008 22:55:00 -0700
Thanks for the report.
If you could copy the entire crash log from the Microsoft Error Reporting
tool and send it my way, it would be a great help. Without the full log we
usually can't fully investigate.
Also, could you describe the scenario a little further? Are you saying that
you got into a state where Excel would crash when selecting *any* file from
the Recently used file list? Or did the crash only happen with a particular
file? Also, after restarting your machine, are you able to get the crash to
occur again?
Thanks,
Pat McMillan
patmcmil@xxxxxxxxxxxxx
On 5/20/08 8:47 PM, in article
C458E964.8DD0%nnager@xxxxxxxxxxxxxxxxxxxxxxxxxx, "Norman R. Nager, Ph.D."
<nnager@xxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Excel 12.1.0 was working fine, as did 12.0.1 before it with the PPC version
of OS 10.5.2.
After opening previous "recent files" (my preference was for 20) with no
difficulty, Excel crashed. I OKed the sending in of a crash report to
Microsoft.
After Excel re-launched, the same problem happened with "recent files" but
not if I just navigated to a file to open or double-clicked on a previously
saved file. But "open," also became corrupted.
Trashing Excel preferences did not initially fix the corruption. Trashing
and then re-starting the G5 worked fine, at least in opening previously
saved filed via simply navigating and "open," via "open recent," and
double-clicking.
The lengthy crash log, which was sent to MS, is way beyond my level of
technical understanding.
It starts with such information as:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-05-20 15:47:56 -0700
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.1.0.080409
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x0006b6a8
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x0006b6a8 . . . .
The technical information for the four threads (0-4) that followed,
hopefully, will make sense to the person/s at Microsoft who read such user
crash reports. Would it help in this newsgroup for me to post or email
parts or all of the copy I made?
It would be good to know what caused the crashes and corruption so that I
could prevent it from happening again. Any hunches?
Respectfully, Norm
--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
.
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- 12.1.0 Excel "open recent files" command triggers corruption of preferences
- From: Norman R. Nager, Ph.D.
- 12.1.0 Excel "open recent files" command triggers corruption of preferences
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