Re: Major Snow Leopard Issues

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Thanks for the reply it helped a great deal.

We had 3 machines and all were displaying the same errors. This was the fix:

All 3 machines had the same issues. "Could not save this message/out of memory errors" on sending files and hard crashes when displaying attached jpgs. Some html emails would also crash.

The problems started on all machines after upgrading to snow leopard.

Step 1:
1. Rebuilt databases as instructed. This solved the "Could not save this message errors, but the crashes persisted.

2. As instructed I searched for duplicate fonts, but it wasn't enough to turn them off in Font Book and reboot. I had to manually go in and remove them. This was only for fonts in our user folders (we all had alternate versions of courier installed). This solved the crashing issue with attached jpgs.

3. Finally I turned off the "Display complex HTML in email messages" preference. This fixed the crash that was happening with some email newsletters.

Thanks again for your help. I've been using Entourage since the beginning (and it's great grandfather Emailer), and was so frustrated I was worried I would have to ditch it for Mail (which I've never been a fan of).

-raul
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