Re: "Could not change to that identity"
- From: Diane Ross <EntourageHelp@xxxxxxxxx>
- Date: Fri, 28 Aug 2009 13:33:47 -0700
On 8/28/09 11:58 AM, in article 59b7b26e.-1@xxxxxxxxxxxxxxxxxxxxxxx,
"geuis@xxxxxxxxxxxxxxxx" <geuis@xxxxxxxxxxxxxxxx> wrote:
An unknown error (-5000) occurred.
The info we have on this error involves the permissions on the Temporary
folder. <http://www.entourage.mvps.org/error/number.html#error-5000>
I bet your permissions are hosed and running Repair Permissions didn't fix
everything.
Resetting home folder permissions - MacFixIt
<http://tinyurl.com/mzzse7>
Remove ACLs on Home Folders and restore them using the Leopard DVD Disk
Utility's Permissions Repair will not change files within the user's home
folder, so if a user has propagated incorrect permissions in this folder the
first step will be to remove access control lists (ACLs), and then set them
back up using the password utility on the Leopard DVD. Some users have tried
this without first removing ACLs, and have run into problems. To remove
ACLs, open the "Terminal" application (located in the "Utilities" folder)
and enter the following command:
sudo chmod -RN ~
Then users should run the following command to ensure the files in the home
folder have them as the owner by running this command:
sudo chown -R `id -un` ~
NOTE: these commands should be run when users are logged into the affected
account.
After supplying a password and allowing these commands to run, users should
boot off the Leopard DVD, and after selecting a language, choose "Reset
Password" and select the boot drive. Then select the user account that's
affected and click the "Reset" button in the "Reset Home Directory
Permissions and ACLs" section. After this has run, quit the installer and
restart the system.
Let me know if this helps.
--
Diane
.
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