Re: Does Entourage cache password expiration notices?
- From: Jamie Rasmussen <jrasmussen@xxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 26 Feb 2009 11:44:14 -0500
William,
No one changed their passwords. That was the point of turning off the
global 90-day expiration rule on the server??the users are not at a point
where a password change would go smoothly at all (once I get them all
integrated into the AD forest, which is the next thing with which I've been
tasked, we'll be ready for that). There is a lot of corporate inertia here
(mostly bad practices) that we're trying to overcome....but baby steps are
necessary in this environment.
As it turns out, after reviewing the Exchange server logs with a Microsoft
engineer, there was a permissions issue on the server with the temp
directories that was affecting not only my Mac users, but the Windows users
in the parent organization as well (however, Outlook was not presenting
those users with any authentication errors, just quietly trying again).
Apparently, Outlook is a little more fault-tolerant than Entourage.
To summarize, the permissions problem on the server has been corrected, and
there have been no more authentication issues.
Thanks,
--Jamie
On 2/25/09 10:46 PM, in article u4xhRT8lJHA.5732@xxxxxxxxxxxxxxxxxxxx,
"William Smith [MVP]" <mecklists@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Jamie_Rasmussen@xxxxxxxxxxxxxxxx wrote:
My question is this: Did Entourage cache the password expiration
notice it received from the server last week, and even though the
password expiration was halted, ³helpfully² expire (or forget) users¹
passwords anyway?
Entourage does not store that information. It comes directly from your
Active Directory servers when Entourage attempts authentication through
Exchange.
The "impending password expiration notice" was just that, impending.
Your boss was being notified that he'll soon have to change his
password, not change it immediately. Entourage will do this too starting
about six days before the change is required.
My guess is that your Entourage users saved their passwords, which are
stored in the Mac OS X keychain, and later you had your "change
password" training. They all changed their passwords. Then they launched
Entourage. Entourage tried the old saved password and told them "This
password doesn't work. Do you want to try a different password?" Users
enter their new password and everything worked.
This is normal behavior.
Or did your AD admin disable password expiration notifications but not
disable password expirations themselves?
.
- References:
- Does Entourage cache password expiration notices?
- From: Jamie_Rasmussen
- Re: Does Entourage cache password expiration notices?
- From: William Smith [MVP]
- Does Entourage cache password expiration notices?
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