Re: One category disappeared
- From: Diane Ross <diane@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 08 Oct 2008 19:10:07 -0700
"dbartosic@xxxxxxxxx" wrote:
I had some issues with a damaged database yesterday and tried to
rebuild. Everything seems fine now, I think, but I did get a message
saying some data may have been lost. Just now I found that one of the
categories I use the most has disappeared, the one that I use to pull
up all of our members who get our newsletter electronically. After I
picked my jaw up from the floor, I realized I still have a recently-
created group of these contacts, but the "newsletter" category is
missing from each one individually. Is there any automated way to
reassign "Newsletter" category to them without going through 700
contacts and doing it by hand?
Why oh why did have to choose THAT one to vaporize?
When Entourage rebuilds your database, it creates a backup copy. You can use
switch Identity and open the original database that contains the correct
info.
I would make a copy of this Identity so you can work in it and not worry
about it going belly up during the process. As long as you have a database
that will open you can salvage data.
I would be sure all of these contacts are in the Address Book and not just
the group. I would assign category to each. You should be able to sort by
None category to add these. This assumes all contacts have a category
assigned. If not, assign a category like "sort" to all Address Book entries
so when you do add the group contact it will show up as none. You can go
back and delete the "sort" category later.
You can then export as Entourage archive (.rge) for contacts in category
"newsletter". This can be imported into your new Identity that does not have
these contacts.
If you continue to have problems, please include which version of Entourage
and what version of the OS you have.
Hope this helps!
--
Diane
.
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