New guy: Sent emails are lost

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I just found this post as I have the similar happening.

Sent emails are no longer being copied to my sent folder. Dragging my sent
folder to the desktop and back again revealed many that were lost - but not
the last three days of sent mail. I have checked my 'View' options - all is
good. Database verification show no errors and rebuild did not correct the
problem - it is doing it on all three of my accounts.

Stangly some time back I lost a box I had created that was the recipient of
a rule - consequenlty I deleted ALL my rules and wierdly Entourage is still
trying to send sent emails to the lost box (which when re-created is not
recieving them) So despite having NO rules at least one is still running!

Is there any solution to getting Entourage to keep my emails? Or is the
solution to give up on Entourage....

"Barry Wainwright" wrote:

In article <59b54d66.7@xxxxxxxxxxxxxxxxxxxxxxx>,
Jon_in_Carmel@xxxxxxxxxxxxxxxx wrote:

Barry,

No, Entourage didn't crash, but the Finder did!

When I imported the folder, they were there, and I moved them to the folder
where they belongs and they showed up.

However, I sent another email that should have been moved to that folder
according to the rule, and it's not there.

for now, try to ignore the original folder.

set your rule to move the messages to the newly imported folder - do
they show up in there?

if they do, then this points to a form of corruption that the rebuild
engine is not seeing/fixing. About the only option here is to export
everything and start a new entity. It takes a while recreating all the
mail rules and other stuff, but I would be very nervous of continuing
with an obviously damaged and irreparable database.

--
Barry Wainwright
Microsoft MVP

.

Relevant Pages

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