Re: Problems sending multiple attachments

Tech-Archive recommends: Fix windows errors by optimizing your registry

Sue Donum wrote:

OK....here's the error message:

"Error: An unknown error (4362) occurred."
"Explanation: Mail could not be sent."

Now I know that 4362 suggests that I have a damaged database. However, this
error occurs even after the database has been rebuilt, and a "verify"
indicates that the database is OK. And removing and reattaching the files
doesn't remedy the problem.

One more point: It appears to occur almost always when I'm sending e-mail to
certain addresses; it seems not to happen when I'm sending e-mail to certain
others.

Hi Sue!

I doubt the Database Utility is 100% perfect and I'd believe you can have corruption that it can't detect.

The best way to test is to use the Entourage menu --> Switch Identity... command to create a new identity and set up your account again. This creates a brand new Database. Your old one is preserved and you can get back to it using the same command.

After switching, go into each of your accounts under Tools --> Accounts... and set the options for your POP accounts to leave messages on the server. This way you can still download those same messages in you old identity.

Hope this helps!

--

bill

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