Re: Messages Remaining to be received

On Jul 3, 10:19 am, phazz...@xxxxxxxxxxxxxxxx wrote:
This still has not been resolved. The Entourage progress bar hangs at about a quarter of the way across trying to deliver 19 messages.

I have to log into the web based exchange server to receive my messages....

I had some success in creating a new profile and downloading
everything to the computer again. This will pull the information off
of the server but you lose the local folders in the busted profile.
Unfortunately the users mailbox fried again and stopped receiving new
messages after about 3 weeks. This last failure happened immediately
after the latest Microsoft patch was applied.

The messages are still collecting in the web client, just not into the
Inbox. All other functions appear to be working; calendar, tasks,
address book.

Here is what I have done to try to eliminate the block...

Rebuilt the database - Did not fix the problem
Delete preferences in the Macintosh
HD>Users>[username]>Library>Preferences - Did not fix the problem
Performed permission repairs and hard drive diagnostics - Did not fix
the problem
Manually resynced the Inbox folder - Did not fix the problem
Manually resynced the entire Entourage account - Did not fix the
problem

I hesitate to dump this profile again and start over, this particular
user has dozens of local folders and it requires me to archive the
folders in the busted profile so I can move them to the new profile.

.

Relevant Pages

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